Description
You’re not here to sell a school. You're earning the trust of families making one of the most high-stakes decisions of their lives.
At Alpha, students learn core academics in just two hours a day using AI-powered platforms and spend the rest of their time mastering real-world skills like entrepreneurship, public speaking, and resilience. We’re on track to launch 25 new campuses by the end of 2025, and every one of them starts with a single conversation: the admissions journey. That’s where you come in.
This is a premium, white-glove experience tailored to HNW/UHNW families — not a pipeline of paperwork or scripted calls. You’ll own the full admissions journey for your families from first touch to handoff, delivering concierge-level service at every step. You’ll qualify inquiries, guide families through their decision-making, and use AI tools to automate admin so you can focus on what matters: relationships, conversion, and trust.
If you’re looking for a role where high-stakes service meets high-speed execution — and where AI isn’t a buzzword, but a core value — apply now.
What you will be doing
- Managing the full admissions journey for assigned families with polish, empathy, and efficiency.
- Qualifying inbound leads from HNW/UHNW parents using smart questioning, CRM data, and AI insights.
- Acting as the primary point of contact for all parent communications, scheduling, and follow-ups — delivering a white-glove experience regardless of outcome.
- Leveraging AI tools and CRM systems (like HubSpot) to prioritize tasks, automate follow-ups, and reduce manual work.
What you will NOT be doing
- Relying on scripts or rigid protocols — this job requires judgment, polish, and emotional intelligence.
- Getting stuck in red tape — you won’t be buried in cross-department approvals or waiting on others to take action.
- Delegating relationship management — you’re the trusted point of contact, start to finish.
Key responsibilities
Deliver a white-glove, high-conversion admissions journey that earns family trust and advances Alpha’s nationwide expansion.
Candidate requirements
- 3+ years in a client-facing role with measurable conversion outcomes (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Track record of navigating high-stakes or emotionally sensitive conversations with polish and empathy.
- CRM fluency (ideally HubSpot) and experience managing multi-step journeys from lead to close.
- Demonstrated comfort with AI tools, automation, and workflow prioritization.
- Proven ability to manage details flawlessly — including documentation, follow-ups, and CRM hygiene.
- Based in the U.S. or Canada and authorized to work without visa sponsorship.
- Willingness to work evenings and weekends aligned to family schedules.
Nice to have
- Familiarity with Alpha’s model or demonstrated passion for education reform.
You will be working for
Applying for a role? Here’s what to expect.
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