AI-First Engagement Engineer
$100,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

We're looking for someone who doesn’t just “do social”, but rather someone who can weaponize it. You see a trending sound before it hits the algorithm. You know when to drop a meme, when to spark a thread, and when to let AI handle the churn while you orchestrate the magic. If you thrive on high stakes, fast pace, and the thrill of shaping brand narratives at scale using cutting-edge tools, you’re who we want.

Most marketing teams today are still layering AI over outdated workflows. Not IgniteTech. Here, AI is the workflow. You’ll command generative engines to produce multi-platform social campaigns, shape intelligent community engagement systems that evolve in real time, and fine-tune content based on live feedback loops from real-world sentiment. This isn’t about optimizing reach, it’s about bending culture in your brand’s favor week after week.

This role is not for someone looking to schedule posts, attend status meetings, or wait on creative briefs from a slow-moving team. It’s for someone who can read the pulse of a digital crowd, turn that into strategy, and feed it into a self-improving AI system. You'll spend 70% of your time engineering creative campaigns and 30% actively sculpting how brands show up and engage by wielding AI as your amplification engine.

You'll be part of a lean, AI-first team that moves fast and doesn't flinch. This role directly drives visible business outcomes — more growth, deeper loyalty, and communities that actually want to interact. If you're ready to lead the charge in building the future of responsive, scalable, personality-driven marketing, then apply now!

What you will be doing

  • AI-Powered Social Campaigns: Scalable multi-platform social media content packages, produced on a weekly or bi-weekly basis.
  • Community Engagement Modules: Deploying AI agents and AI-driven workflows for community management, produced and refined regularly to keep pace with online discussions.

What you will NOT be doing

  • Manual content writing or community moderation
  • Data analysis and reporting

Key responsibilities

  • Accelerate growth in social engagement, brand loyalty, and community satisfaction

Candidate requirements

  • At least 3 years of experience in online community management; you must have built or grown at least one community before on a digital platform (Discourse, Slack, WhatsApp, Gainsight, Bevy, Khoros, etc.)
  • Demonstrated experience using AI-enabled marketing tools or analytics platforms (HubSpot automation, Jasper, Buffer, etc.)
  • Demonstrated understanding of AI's impact on community management and social media

Meet a successful candidate

Watch Interview
Andrew Allen
Andrew  |  VP of Content Marketing
New Zealand  

Andrew had thought he had already lived his life's dream working on Broadway. His life is even better now he found a role with Crossover.

Meet Andrew

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Chat-style
screening interview.
STEP 1

Chat-style
screening interview.

Cognitive 
aptitude test.
STEP 2

Cognitive 
aptitude test.

Prove real-world 
job skills.
STEP 3

Prove real-world 
job skills.

Interview with the hiring manager.
STEP 4

Interview with the hiring manager.

Accept Job Offer.
STEP 5

Accept Job Offer.

Pass 
proctored test.
ONE LAST THING

Pass 
proctored test.

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The Olympics of work

The Olympics of work

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Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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