Description
You are not here to close a sale. You are building trust with families navigating one of the most consequential decisions they will make.
At Alpha, students complete their core academics in two hours daily through AI-powered learning platforms, then dedicate the remainder of their time to developing real-world capabilities such as entrepreneurship, public speaking, and resilience. We are projected to open 25 new campuses by the close of 2025, and each begins with a single interaction: the admissions process. This is your domain.
This is a premium, concierge-level experience designed for HNW/UHNW families — not a transactional workflow or scripted outreach. You will shepherd the complete admissions journey for your assigned families from initial inquiry to program handoff, providing white-glove service throughout. You will screen inquiries, support families in their decision-making, and deploy AI tools to eliminate administrative tasks so you can concentrate on what truly drives success: relationships, conversion, and credibility.
If you are seeking a position where high-touch service intersects with rapid execution — and where AI is not rhetoric, but a foundational principle — submit your application now.
What you will be doing
- Guiding the complete admissions experience for your families with professionalism, empathy, and precision.
- Screening inbound inquiries from HNW/UHNW parents through strategic questioning, CRM intelligence, and AI-driven insights.
- Serving as the sole point of contact for parent communication, scheduling, and all follow-through — ensuring a premium experience irrespective of enrollment outcome.
- Utilizing AI platforms and CRM systems (such as HubSpot) to streamline task prioritization, automate outreach, and minimize manual workload.
What you will NOT be doing
- Depending on scripts or inflexible procedures — this position demands discernment, sophistication, and interpersonal acuity.
- Becoming entangled in bureaucracy — you will not be constrained by interdepartmental approvals or dependent on others for execution.
- Handing off relationship ownership — you remain the trusted advisor from initial contact through completion.
Key responsibilities
Execute a white-glove, high-conversion admissions experience that cultivates family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-facing capacity with quantifiable conversion results (e.g., admissions, luxury sales, philanthropic development, executive recruiting).
- Demonstrated history of managing high-stakes or emotionally complex conversations with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience overseeing multi-stage processes from inquiry to enrollment.
- Confirmed aptitude with AI tools, automation workflows, and task prioritization strategies.
- Established ability to execute details with precision — including documentation accuracy, timely follow-ups, and CRM maintenance.
- Located in the U.S. or Canada with authorization to work without requiring visa sponsorship.
- Availability to work evenings and weekends in accordance with family availability.
Nice to have
- Knowledge of Alpha's educational model or documented commitment to education innovation.
You will be working for
Applying for a role? Here’s what to expect.
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Accept job offer.
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