Description
- Remote · W2 in the US or Contractor in Canada · $100K/yr
Your role is not to pitch a program. It's to build trust with families navigating a deeply personal, high-stakes choice.
Alpha enables students to complete their core academics in two hours daily through AI-powered learning, freeing them to develop essential skills—entrepreneurship, public speaking, and resilience. With 25 new campuses planned for launch by the close of 2025, each begins with a critical first step: the admissions process. That's your domain.
This is not a transactional enrollment funnel. It's a bespoke, concierge-level experience designed for high-net-worth and ultra-high-net-worth families. You'll shepherd families through the entire admissions lifecycle—from initial inquiry to seamless transition—delivering personalized, premium service throughout. Your focus: qualifying prospects, guiding thoughtful decision-making, and leveraging AI to eliminate administrative drag so you can invest in what truly drives results: trust, relationships, and conversion.
If you're seeking a position where precision service intersects with rapid execution—and where AI is embedded as a strategic asset, not just a talking point—submit your application today.
What you will be doing
- Guiding assigned families through the complete admissions lifecycle with professionalism, empathy, and operational precision.
- Evaluating inbound inquiries from HNW/UHNW parents through targeted questioning, CRM analysis, and AI-driven intelligence.
- Serving as the sole point of contact for parent engagement, scheduling, and ongoing communication—ensuring a premium experience at every touchpoint, regardless of enrollment outcome.
- Utilizing AI-powered tools and CRM platforms (such as HubSpot) to streamline task prioritization, automate routine workflows, and minimize manual overhead.
What you will NOT be doing
- Following rigid scripts or formulaic procedures—this position demands discernment, sophistication, and emotional acuity.
- Navigating bureaucratic delays—you won't be constrained by interdepartmental bottlenecks or waiting for external approvals to move forward.
- Handing off relationship ownership—you remain the family's trusted advisor from initiation through completion.
Key responsibilities
Execute a premium, high-conversion admissions experience that cultivates family confidence and supports Alpha's national campus expansion.
Candidate requirements
- 3+ years in a client-facing capacity with documented conversion success (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Proven ability to manage high-stakes or emotionally complex interactions with professionalism and empathy.
- CRM expertise (preferably HubSpot) and experience overseeing multi-phase prospect journeys from initial contact through conversion.
- Demonstrated proficiency with AI-driven tools, automation platforms, and strategic workflow management.
- Exceptional attention to detail—including documentation accuracy, proactive follow-up, CRM maintenance, and intuitive judgment around confidential information.
- Located in the U.S. or Canada with existing work authorization (no visa sponsorship available).
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Prior knowledge of Alpha's educational model or demonstrable commitment to transforming education.
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
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Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
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