Enrollment Director $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You're not selling a product. You're building trust with families who are navigating one of the most important decisions they will ever make.
Alpha students complete their core academic work in two hours daily through AI-driven learning platforms, then dedicate the remainder of their day to developing essential real-world capabilities: entrepreneurship, public speaking, and resilience. By the close of 2025, we are projected to open 25 additional campuses, and each begins with a critical first step: the admissions experience. This is your domain.
This role delivers a premium, personalized experience designed specifically for high-net-worth and ultra-high-net-worth families — it is not about processing forms or following scripts. You will oversee the entire admissions process for your assigned families, from initial contact through transition, ensuring concierge-quality service throughout. Your responsibilities include qualifying prospects, supporting families as they evaluate their options, and deploying AI-driven tools to handle administrative tasks so you can prioritize what truly drives results: connection, trust, and enrollment.
If you're seeking a position that combines high-impact service with accelerated execution — where AI is not rhetoric but foundational — we encourage you to apply.
What you will be doing
- Overseeing the complete admissions process for your designated families with professionalism, compassion, and precision.
- Evaluating incoming inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analysis, and AI-generated insights.
- Serving as the main liaison for all parent interactions, appointment coordination, and follow-through — providing a premium experience at every touchpoint.
- Utilizing AI-powered platforms and CRM technology (such as HubSpot) to streamline task management, automate outreach sequences, and minimize manual processes.
What you will NOT be doing
- Operating from scripts or inflexible procedures — success in this position demands discernment, sophistication, and interpersonal awareness.
- Navigating bureaucratic obstacles — you will not be hindered by multi-layer approvals or dependent on others for execution.
- Handing off relationship ownership — you remain the consistent, trusted contact throughout the entire journey.
Key responsibilities
Execute a premium, high-conversion admissions experience that builds family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years of experience in a client-facing capacity with documented conversion results (examples include admissions, luxury sales, philanthropic fundraising, executive recruiting).
- Proven history of managing high-stakes or emotionally nuanced discussions with professionalism and sensitivity.
- Proficiency with CRM platforms (HubSpot preferred) and experience guiding multi-phase processes from inquiry through completion.
- Confirmed ease with AI technologies, automation systems, and workflow optimization.
- Established capability to handle details with precision — covering documentation, follow-up sequences, and CRM data integrity.
- Located in the U.S. or Canada with existing work authorization; visa sponsorship is not available.
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Knowledge of Alpha's educational approach or a clear interest in transforming education.
You will be working for
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