Admissions Manager $100,000 USD/year
Not accepting applications on crossover.com at this time.
Description
You're not here to pitch a school. You're building the trust of families as they navigate one of the highest-stakes decisions they'll ever make.
At Alpha, core academics are mastered in just two hours daily through AI-powered platforms, while students dedicate the balance of their day to real-world competencies like entrepreneurship, public speaking, and resilience. We're targeting 25 new campus launches by the close of 2025, and each begins with one critical touchpoint: the admissions experience. That's your domain.
This is a premium, concierge-level experience designed for HNW/UHNW families — not a transactional funnel or call script. You'll steward the entire admissions journey for your assigned families from initial contact through transition, ensuring exceptional service at each stage. You'll assess incoming inquiries, shepherd families through their deliberation process, and deploy AI tools to eliminate administrative drag so you can focus on the essentials: connection, conversion, and credibility.
If you're drawn to a role where high-touch service intersects with high-velocity execution — and where AI is a foundational principle, not marketing language — submit your application now.
What you will be doing
- Stewarding the complete admissions journey for designated families with professionalism, empathy, and precision.
- Assessing inbound inquiries from HNW/UHNW parents through strategic questioning, CRM intelligence, and AI-driven insights.
- Serving as the central contact for all parent correspondence, scheduling, and follow-through — ensuring a concierge-level experience irrespective of the decision.
- Deploying AI tools and CRM platforms (such as HubSpot) to sequence tasks, automate outreach, and minimize manual effort.
What you will NOT be doing
- Depending on scripts or inflexible frameworks — this position demands discernment, sophistication, and emotional acuity.
- Being slowed by bureaucracy — you won't be mired in interdepartmental clearances or waiting on others to move forward.
- Handing off relationship ownership — you remain the trusted liaison from beginning to end.
Key responsibilities
Execute a concierge-level, high-conversion admissions experience that builds family trust and supports Alpha's national growth trajectory.
Candidate requirements
- 3+ years in a client-facing capacity with quantifiable conversion results (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Documented success navigating high-stakes or emotionally nuanced conversations with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience orchestrating multi-phase journeys from inquiry to enrollment.
- Confirmed ease with AI tools, automation, and workflow optimization.
- Established ability to execute details impeccably — including record-keeping, follow-ups, and CRM discipline.
- Located in the U.S. or Canada and authorized to work without visa sponsorship.
- Availability to accommodate evenings and weekends in alignment with family availability.
Nice to have
- Knowledge of Alpha's model or demonstrated commitment to education innovation.
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Pass proctored test.
Accept job offer.
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