Description
This role is not about marketing a school. It's about building trust with families at the center of one of the most consequential decisions they'll ever make.
Alpha students complete core academics in just two hours daily through AI-powered platforms, then dedicate the remainder of their day to developing practical skills: entrepreneurship, public speaking, and resilience. We are positioned to open 25 new campuses before the close of 2025, and each one begins with a single point of contact: the admissions process. You will own that process.
This is a high-touch, concierge-level experience designed for high-net-worth and ultra-high-net-worth families — not a volume-driven workflow or transactional call script. You will oversee the complete admissions lifecycle for your assigned families, from initial inquiry to enrollment handoff, providing executive-grade service throughout. You'll assess inbound interest, support families through their evaluation process, and deploy AI tools to eliminate administrative friction so you can concentrate on outcomes: trust-building, relationships, and enrollment.
If you're prepared for a position where high-impact service intersects with rapid execution — and where AI is a foundational operating principle, not a marketing term — submit your application.
What you will be doing
- Overseeing the end-to-end admissions experience for your portfolio of families with professionalism, empathy, and operational precision.
- Evaluating incoming inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analysis, and AI-generated insights.
- Serving as the sole point of contact for parent outreach, coordination, and follow-through — maintaining a concierge standard of service regardless of enrollment decision.
- Utilizing AI-driven tools and CRM platforms (such as HubSpot) to streamline task management, automate routine communications, and minimize manual overhead.
What you will NOT be doing
- Operating from scripts or inflexible procedures — this position demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic bottlenecks — you will not be constrained by interdepartmental approval chains or passive coordination.
- Handing off relationship ownership — you remain the authoritative contact from introduction through completion.
Key responsibilities
Execute a premium, high-conversion admissions experience that secures family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a relationship-driven role with quantifiable conversion performance (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Proven experience managing high-stakes or emotionally complex dialogues with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience shepherding multi-phase processes from inquiry to completion.
- Confirmed ability to integrate AI tools, automation, and intelligent workflow management into daily operations.
- Established capability to maintain flawless execution across documentation, follow-up cadences, and CRM accuracy.
- Located in the U.S. or Canada with existing work authorization (no visa sponsorship available).
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Prior exposure to Alpha's educational model or demonstrated commitment to education innovation.
You will be working for
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