School Operations Coordinator
$75,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

New York, United States
Semi-flexible schedule
Hybrid location
full-time (40 hrs/week)
Long-term role

School Operations Coordinator   $75,000 USD/year

Description

LOCATION NOTE: This is an in-person position based at our Chantilly, VA campus. 

At Alpha, you won't simply discuss transforming lives through education—you'll actively deliver it. This position serves as the frontline for both enrollment growth and operational oversight: the individual who persuades families to choose our school and guarantees that once enrolled, their children experience a secure, efficiently managed environment.

This role differs from typical school positions by combining admissions accountability with direct campus operations management. You'll serve as the trusted voice families hear throughout their enrollment journey, and the reliable presence maintaining daily safety and facility standards so educators can concentrate on achieving outstanding learning results.

Alpha is a rapidly expanding school where vision aligns with discipline. Families enroll because they trust our three core commitments—and they remain because every aspect of their experience, from the initial campus visit to the morning arrival routine, strengthens that confidence. If you're energized by the prospect of advancing both enrollment and operational excellence in a high-stakes, mission-focused setting, this position will engage you fully.

What you will be doing

  • Conducting customized campus visits that persuade families by highlighting Alpha's distinctive commitments.
  • Cultivating prospective families throughout the enrollment pipeline with timely, considerate, and consistent outreach.
  • Maintaining daily adherence to all safety protocols and proactively identifying potential hazards.
  • Overseeing facilities through preventative maintenance, coordinating service providers, and ensuring repairs are completed efficiently and cost-effectively.
  • Monitoring performance data across enrollment and operations to optimize strategies and produce quantifiable outcomes.

What you will NOT be doing

  • Instructing students or designing curriculum—your emphasis is on operational performance, not instructional content.
  • Following inflexible procedures or deferring to others for initiative—this position demands proactive responsibility.
  • Conducting standardized, impersonal tours or sending template-based correspondence.
  • Working independently without collaboration—coordination with staff, families, and vendors is fundamental.

Key responsibilities

Achieve higher student enrollment numbers while sustaining a secure, compliant, and effectively operated campus that enables guides to concentrate exclusively on producing educational results.

Candidate requirements

  • Bachelor's Degree in any field
  • Demonstrated experience in admissions, enrollment, or a customer-facing role with families or students.
  • Excellent written and verbal communication skills.
  • Strong emotional intelligence and ability to build trust quickly.
  • Comfort with data tracking and analysis.
  • Independent, self-directed worker with strong initiative.
  • Willingness to work on-site in Chantilly, VA.
  • Legal right to work in the U.S. without visa sponsorship.

Meet a successful candidate

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CeCe
CeCe  |  Lead Guide
United States  

Has the harsh reality of teaching in a broken system worn you down? This compassionate Lead Guide is redefining what it means to support kid...

Meet CeCe

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