Description
- Remote · W2 in the US or Contractor in Canada · $100K/yr
You're not here to close deals on a curriculum. You're building trust with families navigating one of the most consequential decisions they'll ever make.
At Alpha, core academics are completed in just two hours daily through AI-powered learning platforms, freeing students to develop critical real-world competencies—entrepreneurship, public speaking, resilience. We're positioned to open 25 new campuses before the close of 2025, and each begins with a foundational interaction: the admissions experience. That's your domain.
This is a premium, concierge-grade service designed for HNW/UHNW families—not a transactional funnel or scripted process. You'll guide the complete admissions lifecycle for your families from initial contact through transition, providing executive-level service throughout. You'll screen inquiries, support families as they evaluate their options, and deploy AI-driven tools to handle administrative tasks so you can concentrate on what drives results: relationships, conversion, and credibility.
If you want a position where sophisticated service intersects with rapid execution—and where AI is a foundational operating principle, not industry jargon—submit your application now.
What you will be doing
- Overseeing the complete admissions experience for designated families with professionalism, empathy, and precision.
- Screening inbound inquiries from HNW/UHNW parents through strategic questioning, CRM intelligence, and AI-generated insights.
- Serving as the sole point of contact for all parent correspondence, calendar coordination, and touchpoints—maintaining a concierge-level standard irrespective of enrollment outcome.
- Deploying AI platforms and CRM infrastructure (such as HubSpot) to rank priorities, automate outreach sequences, and minimize repetitive tasks.
What you will NOT be doing
- Depending on scripts or inflexible procedures—this role demands discernment, sophistication, and interpersonal acuity.
- Becoming mired in bureaucratic processes—you won't be constrained by inter-departmental clearances or dependent on others to drive progress.
- Outsourcing relationship ownership—you remain the accountable contact from beginning to end.
Key responsibilities
Execute a concierge-level, high-conversion admissions experience that cultivates family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-facing capacity with quantifiable conversion metrics (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Documented success handling high-stakes or emotionally nuanced conversations with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience orchestrating multi-phase journeys from inquiry through closure.
- Confirmed ease with AI platforms, automation workflows, and task prioritization systems.
- Established capability to execute details impeccably—encompassing documentation, follow-through, CRM maintenance, and intuitive judgment on internal confidentiality.
- Located in the U.S. or Canada with existing work authorization requiring no visa sponsorship.
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Knowledge of Alpha's educational model or verifiable commitment to education innovation.
You will be working for
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