Description
This role is not about selling a product. It's about building trust with families navigating a critical, life-shaping choice.
Alpha students complete core academic learning in just two hours daily through AI-driven platforms, then dedicate the remainder of their day to developing practical skills — entrepreneurship, public speaking, resilience. Our goal is to open 25 new campuses by the close of 2025, and each begins with a single touchpoint: the admissions conversation. You will be that touchpoint.
This is a refined, highly personalized experience designed for high-net-worth and ultra-high-net-worth families — not a transactional process driven by paperwork or templated scripts. You will take full ownership of the admissions experience for your assigned families, from initial inquiry to final transition, ensuring concierge-quality service throughout. Your focus will include lead qualification, guiding decision-making, and deploying AI tools to eliminate administrative drag so you can prioritize what truly drives outcomes: relationships, conversion, and credibility.
If you're drawn to a position where premium service intersects with rapid execution — and where AI functions as a foundational principle, not a trend — we invite your application.
What you will be doing
- Overseeing the complete admissions process for your assigned families with professionalism, empathy, and operational precision.
- Qualifying incoming inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analysis, and AI-driven insights.
- Serving as the sole point of contact for all parent correspondence, appointment coordination, and follow-through — ensuring a premium experience at every stage, regardless of enrollment outcome.
- Utilizing AI-powered tools and CRM platforms (such as HubSpot) to streamline task prioritization, automate routine communications, and minimize administrative overhead.
What you will NOT be doing
- Depending on scripts or inflexible procedures — this position demands discretion, refinement, and interpersonal acuity.
- Navigating bureaucratic delays — you will not be hampered by interdepartmental clearances or reliance on others for forward progress.
- Handing off relationship ownership — you remain the trusted contact from beginning to end.
Key responsibilities
Execute a premium, high-conversion admissions experience that cultivates family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years of experience in a client-engagement role with documented conversion metrics (examples include admissions, luxury sales, philanthropic outreach, or executive recruiting).
- Demonstrated success managing high-stakes or emotionally nuanced discussions with professionalism and sensitivity.
- Proficiency with CRM systems (HubSpot preferred) and experience guiding multi-phase processes from inquiry through completion.
- Established fluency with AI applications, automation technologies, and workflow optimization.
- Confirmed capacity to execute flawless detail management — encompassing documentation accuracy, timely follow-up, and CRM data integrity.
- Located in the U.S. or Canada with current work authorization (visa sponsorship not available).
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Knowledge of Alpha's educational approach or active interest in education innovation.
You will be working for
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