Senior Admissions Counselor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
This role isn't about selling a school. It's about earning the trust of families navigating one of the most consequential decisions they will make.
Alpha students complete core academics in just two hours each day using AI-powered platforms, then dedicate the remainder of their time to developing real-world skills — entrepreneurship, public speaking, and resilience. We're scaling to 25 new campuses by the end of 2025, and every campus begins with a single conversation: the admissions experience. That's your domain.
This is a premium, concierge-level service designed for HNW/UHNW families — not a volume-driven process of forms and scripted outreach. You'll shepherd the complete admissions journey for your families, from initial contact through handoff, providing personalized, high-touch service at every stage. You'll qualify inquiries, support decision-making, and deploy AI tools to eliminate administrative overhead so you can prioritize what truly drives results: relationships, trust, and conversion.
If you're seeking a position where high-stakes client service meets rapid execution — and where AI is foundational, not theoretical — apply now.
What you will be doing
- Guiding the complete admissions journey for your assigned families with professionalism, empathy, and precision.
- Qualifying inbound inquiries from HNW/UHNW parents through strategic questioning, CRM analysis, and AI-driven insights.
- Serving as the central point of contact for all parent interactions, scheduling, and follow-through — ensuring a premium experience at every touchpoint.
- Using AI tools and CRM platforms (such as HubSpot) to prioritize workflows, automate routine tasks, and eliminate manual effort.
What you will NOT be doing
- Following scripts or inflexible playbooks — this role demands judgment, sophistication, and emotional intelligence.
- Navigating bureaucratic delays — you won't be constrained by excessive approvals or waiting on others to execute.
- Handing off relationship ownership — you remain the trusted contact throughout the entire journey.
Key responsibilities
Deliver a premium, high-conversion admissions experience that builds family trust and supports Alpha's national expansion.
Candidate requirements
- 3+ years in a client-facing role with documented conversion outcomes (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Demonstrated ability to navigate high-stakes or emotionally complex conversations with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience managing multi-step journeys from lead to close.
- Proven comfort with AI tools, automation, and workflow optimization.
- Strong attention to detail — including flawless documentation, follow-ups, and CRM hygiene.
- Located in the U.S. or Canada with authorization to work without visa sponsorship.
- Availability to work evenings and weekends to align with family schedules.
Nice to have
- Familiarity with Alpha's model or demonstrated passion for education reform.
You will be working for
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