Senior Admissions Counselor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
This role isn't about pitching a school. It's about building trust with families navigating one of the most consequential decisions they'll ever make.
Alpha students complete core academics in two hours daily through AI-powered platforms, then dedicate the remainder of their day to developing real-world capabilities: entrepreneurship, public speaking, resilience. We are launching 25 new campuses by the close of 2025, and each begins with a single touchpoint: the admissions experience. You will shape that experience.
This is a concierge-level, premium engagement designed for high-net-worth and ultra-high-net-worth families — not a high-volume funnel of forms and scripted outreach. You will oversee the complete admissions process for your assigned families, from initial contact through final transition, ensuring exceptional service throughout. You'll evaluate inquiries, support families through their decision process, and deploy AI to eliminate administrative overhead so your focus stays where it belongs: relationship-building, conversion, and credibility.
If you want a position where elite service standards meet rapid execution — and where AI is a foundational tool, not empty jargon — submit your application now.
What you will be doing
- Guiding the entire admissions experience for your designated families with professionalism, care, and precision.
- Evaluating inbound interest from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analysis, and AI-driven insights.
- Serving as the sole point of contact for parent correspondence, appointment coordination, and ongoing follow-through — providing exceptional service irrespective of enrollment outcome.
- Utilizing AI platforms and CRM infrastructure (such as HubSpot) to streamline task management, automate routine touchpoints, and minimize manual processes.
What you will NOT be doing
- Following preset scripts or inflexible procedures — success here demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic delays — you will not be slowed by interdepartmental approval chains or reliance on others to move things forward.
- Handing off relationship ownership — you remain the trusted contact from beginning to end.
Key responsibilities
Execute a premium, high-conversion admissions process that secures family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-facing position with documented conversion performance (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Demonstrated history of managing high-stakes or emotionally complex conversations with poise and compassion.
- Proficiency with CRM platforms (HubSpot preferred) and experience overseeing multi-phase processes from inquiry to enrollment.
- Established competency with AI tools, automation technologies, and workflow optimization.
- Confirmed ability to handle details with precision — including record-keeping, follow-up execution, and CRM data integrity.
- Located in the U.S. or Canada with existing work authorization; visa sponsorship is not available.
- Availability to accommodate evening and weekend hours based on family availability.
Nice to have
- Knowledge of Alpha's educational approach or clear commitment to education innovation.
You will be working for
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