Senior Admissions Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
This role isn't about pitching a product. It's about building trust with families navigating one of the most consequential decisions they'll ever make.
Alpha enables students to complete their core academics in two hours daily through AI-powered learning platforms, freeing time to build real-world competencies — entrepreneurship, public speaking, and resilience among them. With 25 new campuses planned by the close of 2025, our expansion hinges on a single critical touchpoint: the admissions experience. You will be that touchpoint.
This is a high-touch, personalized service designed for high-net-worth and ultra-high-net-worth families — not a checklist or call script. You'll shepherd each family through the entire admissions process from initial inquiry to enrollment handoff, providing concierge-caliber attention at every turn. You'll screen incoming inquiries, support families as they deliberate, and deploy AI-driven automation to eliminate administrative drag — allowing you to concentrate on relationships, outcomes, and credibility.
If you're seeking a position where premium service converges with rapid execution — and where AI is embedded in the work itself, not just the messaging — submit your application today.
What you will be doing
- Overseeing the complete admissions experience for your assigned families with professionalism, empathy, and operational precision.
- Screening inbound inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM intelligence, and AI-generated insights.
- Serving as the sole point of contact for parent communications, appointment coordination, and all follow-through — ensuring a premium experience irrespective of enrollment outcome.
- Utilizing AI-powered tools and CRM platforms (such as HubSpot) to sequence tasks, trigger automated follow-ups, and minimize repetitive administrative effort.
What you will NOT be doing
- Operating from rigid scripts or fixed playbooks — success here demands discernment, professionalism, and relational acuity.
- Navigating bureaucratic bottlenecks — you won't be constrained by layers of approval or dependent on others to move things forward.
- Handing off relationship ownership — you remain the family's anchor from first contact through to transition.
Key responsibilities
Execute a premium, high-conversion admissions process that builds family confidence and supports Alpha's national growth trajectory.
Candidate requirements
- 3+ years in a client-facing capacity with documented conversion performance (e.g., admissions, luxury sales, philanthropic development, executive recruitment).
- Demonstrated success managing high-stakes or emotionally nuanced conversations with professionalism and empathy.
- Strong command of CRM systems (HubSpot preferred) and experience shepherding multi-phase journeys from inquiry through close.
- Established proficiency with AI tools, automation frameworks, and workflow optimization.
- Consistent track record of flawless detail management — including documentation accuracy, follow-up discipline, and CRM data integrity.
- Located in the U.S. or Canada with existing work authorization; visa sponsorship is not available.
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Prior exposure to Alpha's educational model or demonstrated commitment to education innovation.
You will be working for
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