Senior Enrollment Advisor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You're not here to pitch a program. You're building trust with families navigating one of the most critical decisions they'll ever make.
Alpha's students complete their core academics in just two hours per day using AI-driven platforms, then dedicate the remainder of their time to building real-world competencies: entrepreneurship, public speaking, resilience. With plans to open 25 new campuses by the close of 2025, every campus launch begins with a single moment—the admissions conversation. That's your domain.
This isn't a transactional process or a script-driven call center. It's a premium, concierge-style experience designed for HNW and UHNW families. You'll shepherd the complete admissions experience for your assigned families—from initial contact through transition—ensuring a white-glove standard at each touchpoint. You'll assess incoming inquiries, support families as they deliberate, and deploy AI-powered tools to eliminate administrative drag so you can prioritize what truly matters: building relationships, driving enrollment, and earning trust.
If you're seeking a position where elite service intersects with rapid execution—and where AI is a fundamental operating principle, not industry jargon—submit your application today.
What you will be doing
- Overseeing the complete admissions experience for your portfolio of families with professionalism, empathy, and operational excellence.
- Evaluating inbound inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM intelligence, and AI-driven insights.
- Serving as the sole point of contact for all parent interactions, appointment coordination, and follow-through—providing a premium experience regardless of enrollment decision.
- Using AI-enabled tools and CRM platforms (such as HubSpot) to sequence tasks, automate outreach, and minimize repetitive administrative duties.
What you will NOT be doing
- Following scripts or inflexible processes—this position demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic delays—you won't be mired in interdepartmental sign-offs or waiting for others to move forward.
- Handing off relationship ownership—you remain the accountable point of contact from start to finish.
Key responsibilities
Execute a white-glove, high-conversion admissions experience that secures family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-facing capacity with documented conversion performance (e.g., school admissions, luxury goods sales, major gifts fundraising, executive search).
- Demonstrated success managing high-stakes or emotionally nuanced dialogues with professionalism and empathy.
- CRM proficiency (preferably HubSpot) and experience guiding multi-phase processes from inquiry to enrollment.
- Confirmed experience with AI tools, automation platforms, and workflow optimization.
- Established ability to execute flawlessly on detail-oriented tasks—including record-keeping, timely follow-up, and CRM data integrity.
- Located in the U.S. or Canada with authorization to work independently of visa sponsorship.
- Availability to work evenings and weekends to accommodate family availability.
Nice to have
- Knowledge of Alpha's educational approach or a demonstrated commitment to education innovation.
You will be working for
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Interview with the hiring manager.
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