Description
This role is not about selling a school—it's about building trust with families navigating one of the most critical decisions they will ever make.
Alpha students complete their core academics in two hours daily through AI-powered learning platforms, then dedicate the rest of their day to real-world competencies: entrepreneurship, public speaking, resilience. We are preparing to open 25 new campuses by the close of 2025, and each begins with a single touchpoint: the admissions conversation. You will lead that conversation.
This is a high-touch, personalized engagement designed for high-net-worth and ultra-high-net-worth families—not a transactional funnel or call-center script. You will be accountable for the complete admissions experience, from initial inquiry through enrollment handoff, providing concierge-level service throughout. You will assess prospect fit, shepherd families through their decision process, and deploy AI-powered tools to handle administrative overhead—so you can concentrate on what drives results: relationship-building, conversion, and credibility.
If you're seeking a position where elite client service intersects with rapid execution—and where AI is embedded in how we operate, not just discussed—submit your application today.
What you will be doing
- Overseeing the complete admissions experience for your assigned families with professionalism, care, and precision.
- Assessing inbound inquiries from high-net-worth and ultra-high-net-worth families through strategic questioning, CRM intelligence, and AI-generated insights.
- Serving as the sole point of contact for parent outreach, appointment coordination, and ongoing follow-up—ensuring a premium experience at every interaction.
- Utilizing AI-driven tools and CRM platforms (such as HubSpot) to streamline task management, trigger automated workflows, and eliminate repetitive labor.
What you will NOT be doing
- Following scripts or inflexible playbooks—this position demands independent judgment, sophistication, and interpersonal acuity.
- Wading through bureaucratic delays—you won't be stuck awaiting approvals or dependent on other departments to move forward.
- Handing off relationship ownership—you remain the trusted advisor from first contact through final transition.
Key responsibilities
Execute a high-touch, conversion-focused admissions process that cultivates family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years of experience in a client-facing capacity with documented success driving conversions (examples include admissions, luxury retail, major gifts, executive search).
- Proven ability to manage high-stakes or emotionally complex discussions with tact and professionalism.
- Strong proficiency with CRM systems (HubSpot preferred) and experience guiding multi-stage prospect journeys from inquiry to enrollment.
- Comfort working with AI tools, automation workflows, and prioritization systems.
- Exceptional attention to detail—including accurate record-keeping, timely follow-through, CRM discipline, and sound judgment about confidential information.
- Located in the United States or Canada with existing work authorization; no sponsorship available.
- Availability to work evenings and weekends to accommodate family availability.
Nice to have
- Knowledge of Alpha's educational approach or a demonstrated commitment to transforming education.
You will be working for
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