Description
If you're an engineer who finds ticket queues tedious but comes alive when solving high-stakes technical challenges with tangible impact — this role deserves your attention. It's designed for the professional who wants more than configuration tasks or code commits. It's built for the operator ready to own the technical success of education systems that transform student outcomes.
At Studient, we don't simply layer AI onto legacy platforms. We've engineered something fundamentally different: the Motivention™ platform. This is a sophisticated integration of AI and motivation science that provides real-time, individualized mastery pathways for learners. When districts implement our system, students previously two years behind accelerate their progress 4.6x faster. We support this with an outcomes-based guarantee: districts pay only when students demonstrate measurable academic growth.
Your role is critical. As the bridge between our technology and district IT infrastructure, you ensure every deployment is seamless, dependable, and swift. You'll diagnose intricate technical problems, interpret system requirements, and collaborate directly with district IT leadership to maintain operational integrity. Your contributions enable teachers to focus on teaching, students to excel — and our platform to deliver proven results.
Ready to engineer the infrastructure behind something meaningful?
What you will be doing
- Diagnosing and resolving technical challenges related to district IT environments, SIS integrations, and platform functionality — frequently in real time.
- Facilitating IT onboarding sessions with district stakeholders to verify system compatibility, data security protocols, and configuration accuracy.
- Building and sustaining automated workflows spanning SIS systems, HubSpot, Google Sheets, APIs, and AWS QuickSight.
- Working cross-functionally with sales, support, and implementation teams to accelerate adoption and minimize time-to-impact.
- Developing documentation, creating scalable templates, and eliminating reliance on tribal knowledge or improvised solutions.
What you will NOT be doing
- Operating in isolation, writing code with no line of sight to real-world outcomes.
- Conducting teacher training or managing classroom-level implementation — this role centers on systems, not pedagogy.
- Navigating bureaucratic obstacles to execute decisions — we prioritize speed, clarity, and autonomy.
- Building custom integrations from scratch for every case — we leverage playbooks and automation for consistency.
- Managing ambiguous support tickets — you'll work within structured processes, clear context, and defined priorities.
Key responsibilities
Deliver seamless, scalable MTSS platform implementations that minimize district IT friction, drive rapid adoption, and enable measurable student outcomes.
Candidate requirements
- Experience supporting K–12 district IT systems, with proficiency in SIS platforms and integration tools such as Clever.
- Demonstrated technical problem-solving ability and skill in translating complex system architectures for non-technical audiences.
- Hands-on proficiency with HubSpot, Google Sheets (including automation), and data visualization tools like AWS QuickSight or equivalents.
- Working knowledge of FERPA and student data privacy regulations.
- Strong interpersonal and communication skills; comfortable leading stakeholder calls, field troubleshooting, and cross-functional collaboration.
- Authorized to work in the U.S., available to travel up to 70%, and able to clear background checks required for K–12 environments.
Nice to have
- Hands-on experience with AI tools and a track record of using them to streamline or enhance workflows.
- Background in technical implementation roles within EdTech companies or school districts.
- Understanding of API-based integrations and data flow architecture.
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Accept Job Offer.
Pass proctored test.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.