Admissions Associate
$100,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

NOTE: This position requires on-site presence in NYC.

Alpha School is transforming the educational landscape through AI-powered learning, mastery-oriented progression, and outstanding guides who enable students to explore profound interests while delivering remarkable academic results.

In this position, you will guide each family's experience from initial outreach through final enrollment, ensuring every touchpoint embodies Alpha's precision, approachability, and excellence. You will manage day-to-day correspondence, organize impactful admissions experiences, and maintain precise applicant data that support sound decision-making.

If you excel in dynamic, purpose-driven settings—where responsiveness, structure, and accuracy have direct influence on family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent on-site participation in admissions activities.

What you will be doing

Manage and respond to the admissions inbox, delivering prompt, considerate, and polished communication with prospective families (both virtually and face-to-face)

Handle and monitor digital admissions documentation with meticulous attention to accuracy

Attend all admissions events—including information sessions, shadow visits, and community gatherings—whether held on campus or virtually


What you will NOT be doing

  • Shape overall admissions strategy or render final acceptance decisions
  • Function in a purely administrative capacity with no direct family engagement
  • Work within a slow-moving, process-heavy institutional structure
  • Prioritize relationship development without disciplined execution and follow-through

Key responsibilities

This role ensures that a frictionless, high-conversion admissions process delivers robust enrollment outcomes and elevated family satisfaction across Alpha's campuses.

Candidate requirements

  • 2+ years of customer-facing experience
  • Robust administrative and organizational capabilities; you demonstrate exceptional reliability and precision
  • Strong attention to detail and proven experience managing accurate applicant records or CRM data
  • Comfortable managing remote responsibilities alongside in-person campus duties
  • Able to adapt swiftly and succeed in a fast-paced, mission-driven environment
  • Authorized to work in the US and available to work in-person in NYC; NY resident or willing to relocate

Nice to have

  • Background in education, enrollment management, or school operations
  • Experience facilitating admissions events or high-touch onboarding processes
  • Comfort operating in rapidly evolving, tech-enabled environments

Meet a successful candidate

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Chris Hayes
Chris  |  L2 Guide
United States

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