Description
NOTE: This is a hybrid position requiring in-person attendance at one of three locations: San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
In this position, you will guide each family's experience from initial inquiry through to enrollment, ensuring that every touchpoint embodies Alpha's precision, approachability, and high standards. You will manage day-to-day correspondence, organize impactful admissions events, and keep applicant data accurate to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where quick response times, systematic organization, and accuracy have a direct effect on family experience and enrollment success—this hybrid role combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and respond to the admissions inbox, delivering prompt, considerate, and professional engagement with prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on-site or virtual
- Set admissions policy or make final acceptance determinations
- Work exclusively in a back-office capacity with no direct family engagement
- Function within a slow-moving, heavily bureaucratic structure
- Prioritize relationship-building alone without rigorous execution and follow-through
Key responsibilities
This role ensures that a smooth, high-conversion admissions process fuels robust enrollment and family satisfaction across Alpha's campuses.
Candidate requirements
- Background in education, as a teacher, in admissions, enrollment management, or a related field
- 2+ years of customer-facing experience in admissions, enrollment, events, or related roles
- Strong administrative and organizational skills; you are highly reliable and detail-oriented
- High attention to detail and experience maintaining accurate applicant records or CRM data
- Comfortable balancing remote work with in-person campus responsibilities
- Able to adapt quickly and thrive in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY
You will be working for
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