Description
NOTE: This is a hybrid position requiring in-person presence in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the possibilities of education. By combining AI-driven learning with mastery-based progression and exceptional guides, Alpha enables students to explore profound interests while reaching remarkable academic results.
In this position, you will guide each family's experience from initial outreach through enrollment, ensuring that every touchpoint embodies Alpha's precision, care, and excellence. You will manage day-to-day correspondence, organize impactful admissions events, and keep precise applicant records that support sound decision-making.
If you excel in a dynamic, purpose-driven setting—where responsiveness, structure, and accuracy directly influence family experience and enrollment success—this hybrid role combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and oversee the admissions inbox, providing prompt, considerate, and professional responses to prospective families (both virtually and in person)
Handle and monitor digital admissions documentation with rigorous attention to detail
Attend all admissions events, including information sessions, shadow days, and community gatherings, on campus and online
Work closely with Lead Guides to arrange student shadow day schedules
Ensure admissions systems, records, and follow-up processes remain accurate and current
What you will NOT be doing
- Create admissions strategy or render final admissions decisions
- Serve in an entirely administrative role with no direct family contact
- Function within a slow-moving, overly bureaucratic structure
- Prioritize relationship cultivation without disciplined execution and follow-through
Key responsibilities
This position ensures that a smooth, high-conversion admissions process strengthens enrollment outcomes and family satisfaction across all Alpha campuses.
Candidate requirements
- Experience in education, teaching, admissions, enrollment management, or a closely related field
- 2+ years of client-facing experience in admissions, enrollment, events, or similar roles
- Proven administrative and organizational capabilities; you are dependable and precise
- Strong attention to detail and familiarity with maintaining accurate applicant records or CRM data
- Comfortable managing remote responsibilities alongside in-person campus duties
- Capable of adapting swiftly and excelling in a fast-paced, mission-focused environment
- Authorized to work in the US and available to work in-person in San Francisco, CA; Santa Barbara, CA; or NYC, NY
You will be working for
Applying for a role? Here’s what to expect.
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