Description
LOCATION NOTE: This position requires full in-person presence at one of our campus locations.
A well-functioning campus is invisible. A poorly functioning one is felt by everyone. This position ensures that Alpha campuses operate with reliability, safety, and professionalism—without exception.
Alpha is creating one of the world's most ambitious educational systems. Our classrooms operate at pace. Our expectations are uncompromising. This demands campus operations that are structured, accountable, and designed to scale. This role controls every non-instructional element that enables students and Guides to excel.
You will serve as the operational foundation of the campus. You handle parent and staff correspondence, manage safety and security protocols, maintain facility and logistics functionality, and ensure technology infrastructure supports students and staff without interruption. You intervene when systems fail, identify risks before they materialize, and provide steady structure in fast-moving environments.
This is not a limited administrative position. It is a hands-on, high-visibility role designed for someone energized by accountability, diversity of task, and execution. If you seek work where your judgment directly impacts student safety, staff performance, and parent confidence, this role delivers genuine ownership and responsibility.
What you will be doing
- Serving as a key contact for parents, students, and staff to deliver prompt, clear, and professional correspondence
- Directing campus safety functions including entry protocols, health situations, emergency drills, record-keeping, and parent notifications
- Supervising daily campus operations including attendance systems, transportation logistics, facility maintenance, and office administration
- Assisting with onboarding and orientation of new personnel to ensure operational preparedness from the outset
- Administering student devices and campus technology infrastructure, functioning as the on-site Google Administrator and technology coordinator
What you will NOT be doing
- Delivering classroom instruction or providing academic support
- Mentoring Guides or influencing curriculum design
- Functioning in a strictly clerical or narrowly defined capacity
- Working in a slow-paced or entirely predictable setting
- Escalating unresolved issues rather than driving solutions to completion
Key responsibilities
Sustain safe, efficient, and dependable campus operations that continuously enhance the experience of students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
- Comfort with basic technology tasks including device setup, troubleshooting, and account administration
- Strong written and verbal communication skills across parents, staff, and vendors
- Ability to manage competing priorities while maintaining attention to detail
- Authorized to work in the United States without visa sponsorship
- Must be available to work in person in Lake Forest; CA; Piedmont, CA; Palo Alto, CA, Chicago; IL or Fort Worth; TX
You will be working for
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