Description
LOCATION NOTE: This is an in-person role located at one of our campuses.
A well-run campus is invisible. A poorly run one disrupts everything. This role ensures that Alpha campuses function with precision, safety, and reliability—day in and day out.
Alpha is developing one of the world's most ambitious educational models. Our classrooms are fast-paced. Our expectations are rigorous. Supporting this requires campus operations that are disciplined, agile, and designed to scale. This role is responsible for all non-instructional functions that enable students and Guides to excel.
As the operational backbone of the campus, you will manage communication with parents and staff, oversee safety and security protocols, maintain seamless facilities and logistics, and ensure that technology operates reliably for everyone on site. You resolve issues as they arise, identify potential problems before they grow, and establish calm, structured systems in environments that shift rapidly.
This is not a limited coordinator position. It is a hands-on, high-visibility role designed for someone who embraces responsibility, variety, and execution. If you seek work where your decisions directly impact student safety, staff performance, and parent confidence, this role provides genuine ownership and accountability.
What you will be doing
- Serving as a key contact for parents, students, and staff to deliver clear, timely, and professional communication
- Overseeing campus safety functions including access management, health incident response, emergency drills, documentation, and parent notifications
- Managing day-to-day campus logistics including attendance systems, transportation arrangements, facility upkeep, and office operations
- Assisting with onboarding and training new staff members to ensure they are operationally prepared from the start
- Administering student devices and campus technology systems, functioning as the on-site Google Administrator and technology point person
What you will NOT be doing
- Delivering classroom instruction or providing academic support
- Mentoring Guides or influencing curriculum design
- Functioning in a strictly clerical or tightly limited role
- Working in a static or entirely predictable setting
- Delegating unresolved issues rather than driving them to completion
Key responsibilities
Sustain safe, efficient, and dependable campus operations that continually enhance the experience for students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
- Comfort with basic technology tasks including device setup, troubleshooting, and account administration
- Strong written and verbal communication skills across parents, staff, and vendors
- Ability to manage competing priorities while maintaining attention to detail
- Authorized to work in the United States without visa sponsorship
- Must be available to work in person in Piedmont, CA; Palo Alto, CA, Chicago; IL or Fort Worth; TX
You will be working for
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