Description
As an Admissions Coordinator at Alpha, you will serve as the first point of contact for families considering where to enroll their child. Each inquiry you answer, event you organize, and interaction you facilitate plays a direct role in whether a family selects Alpha. This position is designed for someone who values accuracy, genuine connection, and consistent execution—someone who knows that trust is built through thoughtful attention to detail.
Alpha is developing the world's most forward-thinking school model. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated standards for students and staff alike. Admissions is the gateway where that vision takes shape. Families seek more than basic information; they require clarity, assurance, and evidence that Alpha delivers on what truly matters.
In this position, you will manage the complete journey for prospective families from initial inquiry onward. You will address questions promptly and with care, schedule campus tours and shadow experiences, keep applicant data meticulously organized, and help parents understand how Alpha operates and whether it aligns with their needs. You are not simply handling paperwork behind the scenes—you are actively influencing enrollment outcomes.
This is a dynamic, campus-based role suited to someone who excels at managing competing demands without losing focus. If you are committed to excellence in execution, clear communication, and empowering families to make well-informed choices, you will discover meaningful responsibility and influence in this role. If that resonates with you, we encourage you to apply.
What you will be doing
- Replying to inquiries from prospective families within 24 hours using clear, welcoming, and Alpha-consistent language
- Organizing admissions events, campus tours, and shadow day experiences from planning through post-event communication
- Maintaining applicant data with full precision in CRM platforms and admissions management systems
- Conducting meetings with families to clarify Alpha's approach, respond to their questions, and capture relevant observations
- Collaborating with campus staff and admissions colleagues to ensure seamless pipeline progression
What you will NOT be doing
- Determining admissions outcomes or establishing enrollment guidelines
- Delivering instruction or overseeing academic programming
- Pursuing families using high-pressure sales methods or predetermined scripts
- Operating in an environment with ambiguous or inconsistent procedures
Key responsibilities
Deliver a streamlined, conversion-focused admissions experience that transforms prospective interest into committed enrollment, ensuring families feel informed, valued, and enthusiastic about becoming part of the Alpha community.
Candidate requirements
- Bachelor's degree preferred but not required
- At least 2 years of experience in admissions, customer service, or a family-facing operations role
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
- Strong organizational skills and attention to detail across multiple concurrent workflows
- Availability to work on-site in Austin, TX, or willingness to relocate
- Authorized to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
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