Description
You will serve as the first point of contact for families determining where their child's education will unfold. The emails you craft, the events you orchestrate, and the conversations you facilitate will directly shape whether a family selects Alpha. This position is designed for someone who values precision, genuine connection, and consistent execution—someone who recognizes that thoughtful attention to detail builds trust.
Alpha is constructing the world's most ambitious educational model. Our campuses integrate rigorous academic standards, technology-enhanced instruction, and elevated expectations for students and staff alike. Admissions is the gateway where that vision comes to life. Families require more than information; they seek clarity, assurance, and proof that Alpha is meaningfully different.
In this position, you will manage the complete journey for prospective families from initial inquiry onward. You will deliver prompt and considerate responses to questions, organize campus tours and shadow experiences, keep applicant data immaculate, and help parents understand how Alpha operates and whether it aligns with their needs. You are not handling paperwork behind the scenes—you are actively influencing enrollment decisions.
This is an on-campus, high-tempo role suited to someone who excels at managing competing demands without losing focus. If you value thoroughness, clear communication, and empowering families to make well-informed choices, you will find genuine ownership and meaningful impact in this work. If that resonates with you, we encourage you to apply.
What you will be doing
- Replying to inquiries from prospective families within 24 hours using clear, warm, and brand-consistent language
- Organizing admissions events, campus tours, and shadow day experiences, including all logistics and post-event communication
- Maintaining applicant data with full precision across CRM platforms and admissions software
- Conducting family meetings to describe Alpha's educational approach, respond to questions, and capture key observations
- Collaborating with campus staff and admissions colleagues to ensure seamless pipeline progression
What you will NOT be doing
- Determining admissions outcomes or establishing enrollment policies
- Delivering classroom instruction or overseeing academic programming
- Employing hard-sell methods or scripted sales approaches with families
- Operating within ambiguous or inconsistently structured processes
Key responsibilities
Deliver a streamlined, high-quality admissions journey that converts prospective interest into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about joining Alpha.
Candidate requirements
- Bachelor's degree preferred but not required
- At least 2 years of experience in admissions, customer service, or a family-facing operations role
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
- Strong organizational skills and attention to detail across multiple concurrent workflows
- Availability to work on-site in Austin, TX, or willingness to relocate
- Authorized to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Accept job offer.
Pass
proctored test.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.