Head of Talent Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

If you're a recruiter frustrated by sourcing, resume reviews, and the illusion that CVs forecast performance, this role is for you.

Become part of Crossover's People and Talent Operations team and architect the end-to-end hiring experience. Your mission is not to shepherd candidates through a pipeline. Your mission is to construct a system that pulls in the right talent, measures genuine capability, and produces high-caliber hires punctually—hires who exceed the quality threshold and remain. When results fall short, you won't rationalize. You'll rebuild the system.

Our hiring model diverges from conventional practice. Manual sourcing is absent, resume-first filters don't exist, and recruiters don't function as gatekeepers. Job postings are crafted to reach and engage the ideal audience, including those not actively seeking. Screening frameworks are engineered to evaluate competency, judgment, transferable knowledge, and actual work output well before any hiring team conducts an interview.

We also prioritize transparency: we operate differently from most companies, and this environment isn't suited for everyone. That's not a critique—it's about alignment. We respect candidates' time deeply, so before you commit to our application process, understand what this role is not.

If any of the following resonate with you, this is likely not a match:

• You want to concentrate on sourcing, resume analysis, or initial screening calls.
• You're reluctant to push back on hiring managers when their requests veer into low-signal or non-compliant areas.
• You favor receiving explicit instructions over determining what systems need to be designed.
• You view AI as a risk to manage rather than a tool to design with and leverage.
• You depend on meetings for alignment instead of creating dashboards, documentation, and proactive updates.
• You assume retention challenges are solely management failures and never indicators to investigate earlier in the process.

This is an AI-first workplace. AI generates drafts, variations, analyses, and preliminary outputs as standard. Your role is to design prompts, establish guardrails, document logic, and calibrate quality. You will regularly delegate work to AI and redirect your effort toward quality assurance, system upkeep, and building scalable agentic solutions.

The position is global and remote. Autonomy is substantial. Accountability is equally high. You will engage directly with senior leaders and C-suite stakeholders across a private-equity-backed portfolio, with an expectation for proactive communication and early risk identification. You must be available for a minimum of 4 hours overlapping U.S. business hours on weekdays, when most stakeholders are active. Beyond that window, your schedule is self-managed.

One final note, in keeping with transparency: our application process is not brief. It demands meaningful time and consideration. Most candidates spend 1-3 hours during the process, and this role typically requires more. We design it this way intentionally to ensure fit on both sides. 

If you're more energized after reading this, we genuinely want to hear from you.