Description
LOCATION NOTE: This position is full-time and in-person at our Austin campus.
If you spot disorder and immediately begin mapping out the fix, this role will suit you. Alpha serves students who accelerate quickly, seek rigor, and are ready for genuine ownership. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework, enabling students to advance with speed and confidence. We're looking for a systems thinker who can transform a complex school day into a seamless, high-functioning operation—every transition, every handoff, every element executed flawlessly.
At our Austin location, you'll be the backbone that sustains momentum: protecting uninterrupted learning time, maintaining safe and efficient operations, and removing friction so Guides can dedicate their energy to mentorship. You'll oversee facility logistics, frontline technology assistance, and family communication, building an environment where high expectations are standard and self-reliance is cultivated. If you thrive on clear benchmarks, decisive action, and measurable impact, this work will engage you.
Apply to build a campus where students advance faster, families recognize the quality, and operational discipline is the quiet foundation of success.
What you will be doing
- Executing the daily timetable with exactness so 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Managing initial tech support tasks (equipment configuration, preliminary diagnostics) and routing escalations to IT.
- Upholding a secure, well-organized campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Engaging clearly with students, families, and colleagues; resolving issues promptly and recording outcomes.
- Enabling campus events—orientation, ceremonies, inventory and space planning—so the environment consistently feels ready.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides handle student mentorship while you manage the infrastructure.
- Operating from a back-office role; your presence is front-facing and directly linked to student outcomes and family confidence.
- Engaging in low-value tasks that fail to enhance speed, safety, or learning quality.
Key responsibilities
Guarantee that the campus is consistently secure, prepared, and conducive to learning so that students and staff can concentrate on development and achievement rather than operational distractions.
Candidate requirements
- Bachelor's degree (any discipline)
- 2+ years managing complex operations in education, events, hospitality, or a comparable service-intensive setting.
- Composed under stress; anticipatory problem-solver capable of balancing competing demands without sacrificing precision.
- Proficient with foundational IT troubleshooting and Google Workspace management.
- Articulate, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (visa sponsorship unavailable).
You will be working for
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