Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you encounter disorder and immediately begin mapping solutions, this role will suit you. Alpha serves students who advance rapidly, seek intellectual challenge, and are ready for meaningful responsibility. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables students to progress with speed and assurance. We are looking for an operator who can transform a complex school day into a seamless, high-functioning system—every transition, every handoff, every element executed precisely.
At our Austin location, you will be the driver that keeps operations running: protecting time for concentrated learning, maintaining safe and structured daily routines, and removing friction so Guides can dedicate their full attention to mentorship. You will own facility operations, frontline technology support, and family communication, building an environment where ambition is standard and self-reliance is cultivated. If you value clear expectations, decisive action, and measurable results, this role is well-suited to you.
Apply to build a campus where students accelerate, families experience the impact, and operational discipline is the foundation of everything we do.
What you will be doing
- Managing the daily schedule with accuracy so 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Providing initial technology support (device configuration, foundational troubleshooting) and managing escalations to IT.
- Upholding a secure, well-ordered campus: emergency drills, incident documentation, vendor management, and facility preparedness.
- Delivering clear communication to students, families, and colleagues; resolving issues quickly and recording key decisions.
- Facilitating campus events—onboarding, programming, inventory and space coordination—so the site consistently operates at readiness.
What you will NOT be doing
- Delivering academic instruction or designing curriculum; Guides own student mentorship while you manage operational systems.
- Working remotely from an office; your role is campus-facing and directly influences student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance speed, safety, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, organized, and enabling so that students and staff can concentrate on learning and development rather than operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or a comparable high-contact service setting.
- Composed under pressure; proactive troubleshooter capable of balancing competing demands without sacrificing precision.
- Proficient with basic IT support and Google Workspace administration.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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