SVP of Operations

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Overseeing, developing, and managing a team of VPs who each control sustain operations across 7+ campuses (standard) or 3+ campuses (large sites), with defined performance metrics and consistent coaching
• Architecting AI-first operational systems — predictive maintenance dashboards, vendor performance monitoring tools, and portfolio-wide playbooks — that allow VPs to manage their portfolios without escalating to you
• Establishing measurable quality standards and SLAs for all facility metrics, then executing regular portfolio audits to enforce them and eliminate gaps before they impact students or staff
• Executing portfolio-level resource allocation decisions: VP assignments, vendor strategy, and CapEx priorities in collaboration with business and finance stakeholders
• Detecting and addressing VP performance issues early through data-driven assessments and coaching, developing a team that achieves green status autonomously

• Managing campus operations directly — your VPs execute the on-the-ground work; your responsibility is the systems and the team that produce results
• Serving as the escalation point for every issue — properly designed systems and empowered VPs remove the "ask the SVP" bottlenecks that exhaust ops leaders at your level
• Addressing problems one campus at a time — every framework, quality benchmark, and solution you design applies across all 35+ locations, not merely the immediate one
• Limiting your impact to a few sites — every system, standard, and accountability framework you construct here scales across 35+ campuses from day one
• Developing solutions from scratch repeatedly — once playbooks are established, VPs implement them; you refine based on portfolio-wide data, not individual site emergencies

Oversee a team of VPs to sustain consistent quality standards across a 35+ campus portfolio through scalable systems and disciplined performance management.

• Located in the United States, legally authorized to work without visa sponsorship
• Willing and able to travel 35–50% to U.S. campuses for team management, audits, and strategic oversight
• Experienced in facilities, operations, or multi-site management with a minimum of 3+ years leading a team of managers or VPs
• Proven track record of constructing operational systems and frameworks that enabled a team to scale across 10+ locations
• Experience establishing measurable quality standards and maintaining team accountability through data-driven performance management
• Direct experience using AI and automation tools (such as GPT, Airtable, Retool, or Zapier) to construct operational systems or manage team workflows
• Experience overseeing CapEx budgets and executing resource allocation decisions across a multi-site portfolio

• Background in premium multi-site environments with uncompromising facility standards — luxury hospitality, UHNW residential management, flagship retail, or private K-12 education
• Experience guiding a team through a build-to-operate transition: advancing a portfolio from ad hoc practices to systematized, scalable processes
• Prior role as regional director of operations, director of facilities, or similar, with accountability for both team performance and system design across 10+ locations