Description
LOCATION NOTE: This position is full-time and in-person at our Austin campus.
If you spot disorder and reflexively design the system to fix it, you belong here. Alpha serves students who advance quickly, seek challenge, and thrive on genuine responsibility. We combine demanding academics with practical life training and a focused 2-Hour Learning framework so learners progress with speed and confidence. We're looking for a builder who can transform a dynamic school environment into a streamlined, high-performing operation—every transition, every interaction, every element aligned.
At our Austin location, you'll serve as the force maintaining smooth operations: protecting time for concentrated learning, ensuring safe and structured daily routines, and removing friction so Guides can mentor at peak effectiveness. You'll manage facility logistics, frontline technology support, and community engagement, building an environment where ambition is the standard and self-reliance is cultivated. If you value clear expectations, decisive action, and measurable impact, this role is built for you.
Apply to help build a campus where students accelerate their learning, families experience the impact, and operational precision is the unseen foundation of everything we do.
What you will be doing
- Managing the daily schedule with precision so 2-Hour Learning blocks begin punctually, remain focused, and conclude effectively.
- Providing first-tier technology support (device configuration, basic diagnostics) and managing handoffs to IT when needed.
- Ensuring a secure, organized campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Communicating effectively with students, families, and colleagues; resolving issues promptly and recording key decisions.
- Facilitating campus events—gatherings, new-hire onboarding, inventory and space planning—so the environment consistently feels organized and intentional.
What you will NOT be doing
- Delivering instruction or designing curriculum; Guides handle student mentorship while you build the operational backbone.
- Working remotely from a back-office role; your responsibilities are visible and directly connected to student outcomes and family confidence.
- Wasting effort on low-value tasks that don't enhance speed, security, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, prepared, and conducive to focus, allowing students and staff to prioritize learning and development rather than operational distractions.
Candidate requirements
- Bachelor's degree (any discipline)
- 2+ years managing complex operations in education, events, hospitality, or a comparable high-touch service setting.
- Steady under pressure; proactive troubleshooter capable of balancing competing demands without sacrificing precision.
- Proficient with basic IT tasks and Google Workspace management.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the United States; able to work on-site in Austin, TX (visa sponsorship not available).
You will be working for
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