VP of Facilities
$200,000 USD/year ^{Pay is set based on global value, not the local market.

Most roles = hourly rate x 40 hrs x 50 weeks}($100 USD/hour)

Not accepting applications on crossover.com at this time.

Description

You enter a campus and immediately notice what's wrong — the ceiling tile that's come loose and went unreported, the HVAC return that's been making noise for days, the landscaping contractor who completed half the scope but submitted a full invoice. You don't wait for someone to raise a concern. You fix it before it becomes visible.

That awareness defines this role. Alpha runs premium K–12 campuses where families expect an environment that is safe, reliable, and ready for a tour at any moment — not just when an event is scheduled. You will enforce that expectation across Central Texas: Austin will be your primary location, with consistent travel to schools throughout the region. Your execution determines whether a campus maintains its premium quality or quietly deteriorates between leadership visits.

Year one focuses on establishing standards and cleaning up vendor relationships — defining what "campus-ready" means, building the audit schedule, removing underperforming vendors, and training Campus Coordinators and Site Specialists to operate within a sustainable rhythm. As the region grows and your systems mature, the role evolves into sustained regional oversight: you become the operator the network depends on when launching a new campus, responding to an urgent situation, or revising an operational standard.

This is a field-based position. If you prefer to lead from behind a screen, this role is not appropriate. If you want direct accountability for ensuring 25+ schools maintain premium standards daily — and the authority to deliver that outcome — continue reading.

What you will be doing

Performing scheduled on-site audits across Central Texas campuses using documented standards for cleanliness, HVAC performance, safety protocols, security systems, signage, landscaping, furniture condition, and tour-readiness — and converting audit findings into confirmed corrective actions
Responding to facilities issues and emergencies, coordinating vendor response, and closing work orders only once fixes are verified complete (urgent issues within 24 hours, standard issues within one week)
Overseeing local vendor execution against service-level agreements, removing vendors who fail to meet expectations consistently, renegotiating contract terms, and conducting direct accountability discussions on quality and cost performance
Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure every campus follows standardized procedures, not ad hoc solutions
Overseeing major campus improvement projects (HVAC system updates, interior design refreshes, landscaping enhancements, AV and network infrastructure) on time and within budget, while minimizing student disruption
Documenting enterprise standards and AI-powered procurement systems (leveraging ticketing platforms, IoT and predictive maintenance tools, and centralized vendor sourcing) to ensure uniform campus launch and operation
Delivering clear weekly written updates on regional quality metrics, vendor performance indicators, escalated issues, and capital expenditure tracking

What you will NOT be doing

Operating remotely from a dashboard — this position demands regular physical presence at the Austin campus and 20–40% travel across Central Texas regional sites
Leading new campus design or managing ground-up construction projects — capital development is handled by a separate team
Creating enterprise procurement policy without field validation — your standards emerge from direct site observation
Working within clean organizational structures with direct authority over everyone whose performance affects your outcomes — you will create accountability through documentation, written follow-through, and rejecting ambiguous vendor commitments
Tolerating "tour-ready only during leadership visits" as acceptable — persistent issues are diagnosed at the root level, not simply re-reported
Defaulting to reactive crisis management — the audit schedule and predictive maintenance systems are designed to identify failures before they generate complaints

Key responsibilities

Maintain every campus in the Central Texas region at a safe, premium, and tour-ready standard every day.

Candidate requirements

Located in the Austin, TX metro area or within commuting range, prepared to work primarily from the Austin campus with 20–40% regional travel
Authorized to work in the United States without requiring visa sponsorship
5+ years leading multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
Demonstrated success managing vendor-delivered services for quality, cost control, and SLA compliance across multiple sites
Hands-on experience addressing urgent facilities challenges (safety incidents, HVAC failures, security breaches, cleanliness lapses) with documented customer experience outcomes
Established written operational discipline: maintaining issue logs, drafting escalation summaries, tracking vendor commitments, producing weekly regional quality reports
Working knowledge of current operations technology (ticketing platforms, IoT and predictive maintenance systems, AI-supported procurement or planning tools)

Nice to have

Regional operations leadership experience in premium hospitality, luxury retail, private K–12 education, or healthcare networks serving demanding clientele
Track record building or rehabilitating a regional operations framework that replaced reactive problem-solving with documented standards
History of terminating underperforming vendor contracts and developing a reliable local vendor network
Experience directing capital improvement projects (HVAC systems, AV and network infrastructure, landscaping, interior renovations) within active, customer-facing facilities
Familiarity working in an AI-enabled operations environment where automated systems, playbooks, and predictive dashboards handle routine tasks so teams can focus on decision-making

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