Multi-Site Facilities Manager
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

You tour a facility and immediately notice what's wrong — the ceiling tile that's come loose and wasn't reported, the HVAC unit that's been making noise all week, the landscaping contractor who completed only half the work but submitted a full invoice. You don't wait for complaints to surface. You resolve issues before anyone realizes there was a problem.

That proactive mindset defines this position. Alpha runs high-end K–12 facilities where families invest in an environment that is secure, reliable, and presentation-ready every day — not only when events are scheduled. You'll maintain that expectation throughout Central Texas: Austin will serve as your main campus, with consistent travel to schools regionwide. Your efforts determine whether a campus sustains its premium quality or quietly deteriorates between leadership reviews.

Year one will focus heavily on establishing standards and cleaning up vendor relationships — defining what "ready" means, building your audit routine, removing underperforming vendors, and bringing Campus Coordinators and Site Specialists into a consistent operational rhythm. As the region expands and your framework matures, the role evolves into ongoing regional oversight: you'll become the operational expert the network relies on when launching a new campus, responding to an emergency, or revising a standard.

This is a field-based position. If you prefer to lead from behind a screen, this isn't the right fit. If you want direct responsibility for ensuring 25+ schools maintain a premium experience daily — and the autonomy to deliver that outcome — continue reading.

What you will be doing

  • Performing scheduled on-site inspections across Central Texas campuses using documented standards for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and presentation-readiness — and converting inspection results into confirmed corrective work
  • Prioritizing facilities requests and emergencies, coordinating vendor response, and closing work orders only once problems are confirmed resolved (urgent within 24 hours, standard within 1 week)
  • Overseeing local vendor execution against service-level agreements, removing vendors who consistently underperform, renegotiating contracts, and conducting direct accountability discussions around quality and pricing
  • Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure each campus follows standardized routines rather than ad hoc solutions
  • Managing significant campus improvement projects (HVAC replacements, interior updates, landscaping overhauls, AV/networking upgrades) on time and within budget, minimizing student disruption
  • Documenting enterprise-wide standards and AI-powered procurement frameworks (leveraging ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing) to ensure uniformity across campus openings and operations
  • Delivering concise weekly written updates on regional quality metrics, vendor performance, escalated issues, and capital expenditure tracking

What you will NOT be doing

  • Operating remotely from behind a dashboard — this position demands frequent physical presence in Austin and 20–40% travel throughout Central Texas regional sites
  • Planning new campuses from the ground up or overseeing new construction projects — capital development is handled by a separate team
  • Creating company-wide procurement policies without field validation — your standards emerge from direct site observation
  • Working within clean organizational charts with direct authority over everyone whose output you rely on — you'll establish accountability through documentation, written follow-through, and refusal to tolerate ambiguous vendor commitments
  • Tolerating "presentation-ready only during leadership visits" as acceptable — recurring problems are addressed at the root cause, not re-opened repeatedly
  • Defaulting to reactive crisis response — your audit schedule and predictive maintenance tools exist to identify failures before they generate complaints

Key responsibilities

Maintain every campus in the Central Texas region as safe, premium, and presentation-ready every day.

Candidate requirements

  • Located in or near the Austin, TX metro area, prepared to work primarily from the Austin campus with 20–40% travel across the region
  • Authorized to work in the United States without requiring visa sponsorship
  • 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
  • Documented success holding vendor-managed services accountable for quality, cost, and service-level compliance across multiple sites
  • Hands-on experience addressing urgent facilities challenges (safety, HVAC, security, cleanliness) with measurable impact on customer experience
  • Consistent written operational discipline: issue tracking, escalation documentation, vendor communications, weekly regional quality summaries
  • Practical experience with contemporary operations platforms (ticketing systems, IoT/predictive maintenance, AI-supported procurement or planning)

Nice to have

  • Multi-site operational leadership in premium hospitality, luxury retail, private K–12 education, or healthcare networks serving discerning clientele
  • Experience building or repairing a regional operations framework where the previous approach depended on individual heroics instead of repeatable systems
  • Demonstrated history of terminating low-performing vendors and developing a reliable local vendor network
  • Experience directing capital improvement initiatives (HVAC, AV/networking, landscaping, interior renovations) in active, customer-facing settings
  • Familiarity with AI-driven operational environments where automation, dashboards, and predictive tools handle routine tasks so staff concentrate on decision-making

Meet a successful candidate

Watch Interview
Aleks Natchkebia
Aleks  |  Strategic Analyst
Georgia

Where do you work when your most productive time is at 3am? This night owl uses a flexible remote job to unlock career-defining performance ...

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