Business Analyst, Totogi (Remote) - $100,000/year USD

Job ID: 4661

Description

Anyone who has taken a course or read a book about business understands that change-resistant incumbents in multibillion-dollar industries are just sitting ducks waiting to be hunted. Sears, Blockbuster, Blackberry - all ducks.

In the telecommunications industry, we are the hunters.

Totogi is disrupting the telco industry by introducing the world’s most advanced customer management system, which allows our enterprise customers to scale at an unprecedented pace, rendering their previous providers useless. We’re looking for bright, young business minds to help our customers get the service they need.

Unlike in most companies, you won’t just sit around all day cranking out tasks and wondering whether you’re doing them correctly. Instead, we’re actively invested in your growth and development, providing dedicated coaches who will help you build your skill set and launch your career.

If you have a strong business acumen, superior soft skills, and a desire to get on the fast track to management, join Totogi’s professional services team!

What you will be doing

  • Conducting Customer Interviews: Understanding and rationalizing customers’ business requirements for service implementation
  • Translating Customer Requirements: Making complex customer requirements simple and actionable for our implementation technicians

What you will NOT be doing

  • Assisting customers with technical issues
  • Renegotiating terms of engagement

Key Responsibilities

  • Simplify and rationalize complex business requirements for the implementation team

Candidate Requirements

  • University degree in a business-related field OR at least 2 years of business experience
  • At least 2 years of experience in the telecommunications industry
  • At least 2 years of experience in a customer-facing role
  • Ability to work 100% remotely
Apply Now
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