You will learn how to achieve key business objectives for multiple customers through excellent technical documentation. You will sharpen your project and people management skills by leading projects into implementation.
Business System Analyst $50,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($25 USD/hour)
Not accepting applications on crossover.com at this time.
Description
Are you an expert at translating business needs into technical requirements? Do you excel at writing clear and concise technical documents? Are you able to effectively lead teams in implementing data-driven solutions?
Upland creates enterprise software for critical business needs across various industries, functional areas, and business needs. We help over 10,000 customers overcome pain points and barriers through 31 purpose-built software products. We are constantly growing, and to delight even more customers, we need help handling change requests to improve the systems that power our business.
Your primary responsibility in this role will be to translate business objectives into technical requirements, validate them with product owners, and lead the development team in delivering innovative solutions. Unlike similar positions, you will not need to handle a vast array of business processes and activities - your job will be to write spot-on requirement documents and ensure the implementation of corresponding solutions.
If you are looking for a collaborative environment with ample room to learn and grow, we invite you to join our team!
What you will be doing
- Writing Technical Requirements: Translate business objectives into technical requirements, use cases, and other information to help the developers create a solution
- Leading projects: Ensure that our implementations deliver on the technical specifications and meet milestones by managing the project team, validating functionality, and testing solutions
What you will NOT be doing
- Pulling improvements out of a hat. Our change requests are based on documented and validated requirements.
- Being a help desk. Providing user documentation, training, and onboarding is not part of your scope.
Key responsibilities
Implement change requests with accurate business and technical requirements and deliver them on time.
Candidate requirements
- At least two years of experience as a Salesforce Power User/Admin
- At least one year of experience as a Business Systems Analyst
- Experience with Salesforce CPQ
- Strong communication skills
- Availability to work from 9 AM to 5 PM in the US Central Time Zone
Nice to have
- Certified Salesforce CPQ Specialist
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
About the role
What you will learn
Reviews
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
