VP of Operations - Education
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

If campuses fail, the school fails. Full stop.

At 2 Hour Learning, operations is not facilities support — it is a core delivery system. This role exists to ensure every school opens on time, stays green across every facility metric, and operates without friction so staff can focus on what matters: students loving school, learning twice as fast, and building real-life skills.

You will own the sustainment and elevation of existing campuses across our national school network. Your mandate is to ensure schools open on time, stay green across critical facility metrics, and never lose instructional time due to facility breakdowns. This is not reactive maintenance. It is structured ownership of campus readiness as an operational product.

You will operate with clear accountability, defined scope, and measurable outcomes. You will build the standards, vendor expectations, and visibility required to keep campuses operating at a consistently high bar — without heroics, chaos, or last-minute saves. When facilities “just work,” it's because your systems are doing their job.

This role is for operators who treat physical environments with the same rigor others apply to software: clear ownership, tight execution, and zero tolerance for failure on launch days.

What you will be doing

  • Owning a defined portfolio of 3–7 operating campuses, accountable for readiness, quality, and sustained performance
  • Ensuring 100% on-time campus delivery for session launches, including site handoff, safety verification, and opening readiness
  • Driving campuses to and maintaining Green status across 13 facility metrics through standards, visibility, and follow-through
  • Managing vendor performance through clear SLAs, escalation paths, and outcome-based accountability
  • Identifying systemic facility risks early and resolving them permanently through playbooks, tooling, or automation

What you will NOT be doing

  • Acting as a reactive “facilities firefighter” jumping between unprioritized issues
  • Managing campuses without clear ownership, standards, or success criteria
  • Accepting vendor delays, ambiguity, or missed SLAs as normal
  • Papering over broken systems with manual workarounds

Key responsibilities

Ensure every campus in your portfolio is consistently ready, visibly healthy, and operationally reliable so facilities never constrain student outcomes.

Candidate requirements

  • Based in the United States and authorized to work without visa sponsorship
  • Willing and able to travel 50–75% of the time to validate execution
  • 5+ years in facilities, operations, or infrastructure roles with multi-site ownership
  • Proven ability to manage vendors and service providers against clear expectations
  • Strong systems thinking with a bias toward durable solutions over quick fixes
  • High ownership, low ego, and comfort being accountable for real-world outcomes
  • Uses AI and automation instinctively to improve visibility and execution

Nice to have

  • Experience in education, retail, healthcare, hospitality, or other distributed physical environments
  • Familiarity with vendor management or ticketing platforms
  • Experience building dashboards, playbooks, or operational tooling

Meet a successful candidate

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Andrew Poje
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