School Administrative Assistant $40,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Ready to turn every parent inquiry into a confident “Yes, this is the school for us”? At Unbound Academy, we deliver free, individualized learning—and your voice is the entry point for families seeking that change. You will guide parents, perfect student records, and drive enrollment growth while working entirely online with modern, automated systems.
Each day, you will move seamlessly from rapid-fire parent conversations to precision data updates, ensuring our operations remain compliant and efficient. You’ll own the details, solve problems before they surface, and free teachers to focus on teaching rather than paperwork.
If you excel at combining clear communication with meticulous organization—and you want your work to improve a child’s education—you belong on this team. Apply today and become the reason more families choose Unbound.
What you will be doing
- Responding to parent questions via email, phone, and text, providing prompt, accurate guidance in Unbound’s voice
- Contacting new leads within 24 hours, scheduling experience days, and securing commitments to upcoming events
- Maintaining flawless student and family records across HubSpot, the SIS, and related platforms
- Designing and refining templates and automated workflows that keep communications efficient and on-brand
- Preparing attendance and compliance reports by coordinating with teachers and leveraging new digital tools
What you will NOT be doing
- Completing repetitive manual paperwork that could be automated
- Working from a traditional front office or sticking to rigid on-site hours
- Chasing signatures or waiting for approval chains that slow parent service
- Staying confined to routine tasks without opportunities for strategic growth
Key responsibilities
Increase enrollment and ensure operational compliance by delivering exceptional parent engagement and error-free student information management.
Candidate requirements
- At least 2 years of experience working in a school environment
- Prior experience using Student Information Systems (SIS)
- At least 1 year of outbound calling or phone-based support experience
- Excellent written and verbal communication skills
- Eligible to work in the US without visa sponsorship
- Arizona resident due to occasional in-person support needs
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Accept job offer.
Pass proctored test.
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