Senior Director of Strategic Accounts
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Worldwide
Fully-remote
full-time (40 hrs/week)
Flexible schedule
Long-term role

Senior Director of Strategic Accounts   $200,000 USD/year

Description

Enterprise software typically doesn't collapse due to insufficient customer names—it deteriorates when revenue from already-secured accounts quietly decays. In long-cycle B2B environments, 70–90% of the following year's revenue hinges on your ability to renew effectively, expand strategically, and recover at-risk deals. Forecast drift, poorly structured SOWs, and undisciplined escalation practices silently erode margin and credibility. The consequence: missed targets, CFO doubt, and customers who view you as interchangeable rather than indispensable infrastructure.

Our approach is fundamentally different. We operate a system-driven commercial framework where rigorous execution outperforms individual heroics. We generate profitable, sustainable revenue from an established Fortune-tier customer base through precise renewals, targeted expansions, and executive-level escalation discipline. Commercial structure receives product-level attention: margin-protected proposals, delivery-enabling contracts, and QBRs that genuinely advance adoption.

This position is not a loosely-governed autonomy role, nor is it a place to rely on instinct or superficial pipeline. It suits someone energized by forecast precision, margin-secure deal architecture, tightly-drafted SOWs, and executive interactions that conclude with clarity and commitment. You'll apply substantive GenAI capabilities to accelerate analysis and communication, exercise sound commercial judgment under ambiguity, control escalations to restore confidence, and develop coaching capability that refines pricing, structure, and negotiation across the organization. If you've led enterprise B2B software sales with accountability for renewals, expansions, multi-year agreements, SLAs, and pricing models, this will feel immediately familiar.

If you're presently leading or have recently directed an enterprise sales organization within SaaS, or you've advanced through senior positions such as Sales Director, Regional VP, or Head of Enterprise Accounts following an early career grounded in disciplined pipeline discipline, let's connect. Enter a role where your expertise isn't diluted by disorder and take ownership of the revenue engine that genuinely determines next year's outcome. Apply if you're prepared to demonstrate that systematic commercial rigor outperforms optimism consistently.

What you will be doing

  • Leading renewals and expansions from pipeline generation through contract signature
  • Conducting executive reviews and controlling escalation processes
  • Designing and authorizing commercial proposals and contracts that withstand scrutiny and pressure

Key responsibilities

  • Expand enterprise account revenue and retention via disciplined commercial operations, strategic account ownership, and frictionless customer integration

Candidate requirements

  • Minimum 5 years managing renewals, expansions, or account growth within the B2B enterprise software sector
  • Demonstrated use of LLMs and GenAI tools to optimize workflows
  • Track record managing multi-million-dollar enterprise accounts
  • Proficiency with CRM platforms and Order-to-Cash (O2C) workflows
  • Background serving regulated industry customers (finance, healthcare, or pharma), including compliance-oriented commercial frameworks
  • Experience directing sales or account management teams in quota-bearing capacities and mentoring on deal structure and negotiation

Meet a successful candidate

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Andres Ramirez
Andres  |  Senior Account Manager
Netherlands  

Globetrotting Andres moved to Amsterdam for love. Thanks to Crossover, that’s only the beginning of the story.

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STEP 2

Cognitive 
aptitude test.

Prove real-world 
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Interview with the hiring manager.
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Interview with the hiring manager.

Accept job offer.
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Pass
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STEP 5

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