Senior Director of Strategic Accounts
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Most enterprise software failures stem not from insufficient client acquisition, but from the silent erosion of revenue within accounts already secured. In enterprise B2B environments with extended sales cycles, 70–90% of the following year's revenue depends on your ability to renew effectively, expand strategically, and recover at-risk accounts. Forecast uncertainty, poorly constructed statements of work, and inadequate escalation protocols erode both profitability and client confidence. The outcome: missed targets, diminished CFO trust, and customers who view you as interchangeable rather than indispensable.

Our approach is fundamentally different. We operate a system-driven commercial framework where methodical execution outperforms individual heroics. We build profitable and sustainable revenue streams from an established Fortune-tier client base by executing clean renewals, targeted expansions, and maintaining executive-level escalation discipline. Commercial structure is treated as a core deliverable: margin-protective proposals, delivery-enabling contracts, and quarterly business reviews that genuinely advance product adoption.

This position is not designed for those seeking autonomy without accountability, nor is it a refuge for vague metrics or superficial pipeline activity. It suits someone energized by forecast precision, margin-preserving deal architecture, well-defined SOWs, and executive dialogues that conclude with mutual clarity and commitment. You will leverage substantive GenAI capabilities to accelerate analysis and correspondence, apply sound commercial judgment in uncertain scenarios, manage escalations with composure, and develop team capabilities in pricing strategy, deal structuring, and negotiation. If your background includes leading enterprise B2B software sales with accountability for renewals, expansions, multi-year agreements, service-level commitments, and pricing frameworks, this environment will be familiar.

If you currently oversee or have recently managed an enterprise sales organization within SaaS, or you have advanced through senior positions such as Sales Director, Regional VP, or Head of Enterprise Accounts following foundational experience in rigorous pipeline discipline, we invite the conversation. Enter a role where commercial rigor is not compromised by operational disorder, and take ownership of the mechanism that truly defines next year's performance. Apply if you are prepared to demonstrate that structured commercial execution surpasses optimism consistently.

What you will be doing

  • Leading renewals and expansions from opportunity identification through contract execution
  • Conducting executive-level reviews and controlling escalation processes
  • Designing and authorizing commercial proposals and contract terms that withstand scrutiny

Key responsibilities

  • Expand enterprise account revenue and retention through systematic commercial execution, strategic account ownership, and integrated customer engagement

Candidate requirements

  • Minimum 5 years of experience in enterprise B2B software sales
  • Proven accountability for enterprise revenue performance including quota responsibility, renewals, or expansion targets
  • Direct management of enterprise accounts exceeding $1M in annual contract value
  • Operational experience with CRM platforms and understanding of Order-to-Cash (O2C) workflows
  • Practical experience applying LLMs and GenAI solutions to optimize operational efficiency

Meet a successful candidate

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Andres Ramirez
Andres  |  Senior Account Manager
Netherlands

Globetrotting Andres moved to Amsterdam for love. Thanks to Crossover, that’s only the beginning of the story.

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Cognitive 
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STEP 2

Cognitive 
aptitude test.

Prove real-world 
job skills.
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job skills.

Interview with the hiring manager.
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Interview with the hiring manager.

Pass
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Accept job offer.
STEP 6

Accept job offer.

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