Senior Director of Strategic Accounts
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Worldwide
Fully-remote
full-time (40 hrs/week)
Flexible schedule
Long-term role

Senior Director of Strategic Accounts   $200,000 USD/year

Description

Enterprise software rarely collapses due to a shortage of client names—it deteriorates when revenue from existing accounts quietly decays. In long-cycle B2B environments, 70–90% of the coming year's income depends on your ability to renew effectively, expand strategically, and recover at-risk business. Forecasting errors, poorly structured statements of work, and lax escalation practices silently erode both profitability and credibility. The outcome: missed targets, CFO doubt, and clients who view you as interchangeable rather than indispensable.

Our approach differs fundamentally. This is a process-driven commercial framework where systematic rigor outperforms individual heroics. We build sustainable, profitable revenue streams from an established Fortune-tier client base via disciplined renewals, targeted expansions, and executive-caliber escalation management. Commercial architecture is treated as a core deliverable: margin-protective proposals, delivery-ready contracts, and quarterly business reviews that genuinely advance product adoption.

This position is neither a laissez-faire opportunity nor a place to coast on sentiment or speculative deal flow. It suits someone energized by forecast precision, margin-conscious deal design, well-structured SOWs, and executive dialogues that conclude with actionable decisions and firm commitments. You'll apply genuine GenAI capabilities to accelerate insight generation and communication, demonstrate strong commercial judgment under uncertainty, manage escalations that restore confidence, and develop coaching capability to refine pricing strategy, deal architecture, and negotiation skills throughout the team. If you've directed enterprise B2B software sales with accountability for renewals, expansions, multi-year agreements, SLAs, and pricing frameworks, this environment will feel familiar.

If you're presently leading or have recently overseen an enterprise sales organization in SaaS—or you've advanced through senior positions such as Sales Director, Regional VP, or Head of Enterprise Accounts following an early career grounded in rigorous pipeline discipline—we encourage conversation. Enter a role where your expertise isn't compromised by disorder, and take ownership of the revenue engine that genuinely determines next year's results. Apply if you're prepared to demonstrate that disciplined commercial practice consistently outperforms optimism.

What you will be doing

  • Leading renewals and expansions from pipeline generation through final execution
  • Facilitating executive reviews and overseeing escalation resolution
  • Structuring and authorizing commercial proposals and contracts built to withstand scrutiny

Key responsibilities

  • Expand enterprise account revenue and retention via disciplined commercial practice, strategic account oversight, and frictionless customer alignment

Candidate requirements

  • Minimum 5 years of experience in B2B enterprise software sales
  • Direct accountability for enterprise revenue metrics including quota attainment, renewals, or expansions
  • Direct accountability for enterprise accounts with annual contract values of $1M or greater
  • Experience working with CRM platforms and understanding of Order-to-Cash (O2C) workflows
  • Experience leveraging LLMs and other GenAI technologies to optimize operational efficiency

Meet a successful candidate

Watch Interview
Andres Ramirez
Andres  |  Senior Account Manager
Netherlands  

Globetrotting Andres moved to Amsterdam for love. Thanks to Crossover, that’s only the beginning of the story.

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Chat-style
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STEP 1

Chat-style
screening interview.

Cognitive 
aptitude test.
STEP 2

Cognitive 
aptitude test.

Prove real-world 
job skills.
STEP 3

Prove real-world 
job skills.

Interview with the hiring manager.
STEP 4

Interview with the hiring manager.

Accept job offer.
STEP 6

Accept job offer.

Pass
proctored test.
STEP 5

Pass
proctored test.

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