Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an on-site position based at our Austin, TX campus.
Are you frustrated by waiting for others to resolve issues you could handle immediately? At Nova Academy, you will serve as the go-to expert who ensures campus operations run seamlessly—addressing operational problems with efficiency, ingenuity, and complete accountability.
Your responsibilities will span troubleshooting technology to orchestrating flawless events and maintaining campus security. Your contributions will be essential to our mission. They will also be recognized—you will develop meaningful connections with students, parents, and staff who appreciate your skill and commitment. At Nova Academy, your workday is not simply full—it is purposeful, varied, and genuinely fulfilling.
Why Nova Academy?
- Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.
- Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume expanded responsibilities—from engaging with parents to overseeing operations—developing your capabilities and impact.
- Playbook for Success: Utilize a proven playbook, gaining mastery in developing, refining, and implementing Standard Operating Procedures (SOPs) within a fast-growing school network.
- Training and Mentorship: As your role evolves, support the development of colleagues by delivering training and guidance to new team members across multiple campuses.
If you are prepared to leave behind an environment characterized by micromanagement, red tape, or minimal impact and embrace a position where your choices truly count, we invite you to join us.
What you will be doing
- Taking full ownership of day-to-day campus operations—covering everything from fire safety protocols to staff onboarding and maintaining an uninterrupted learning environment.
- Addressing technology issues directly: diagnosing problems, overseeing device transitions, and acting as the primary resource for technical support.
- Preparing refined, professional environments for events and guaranteeing their flawless execution.
- Establishing trust with students, parents, and staff through transparent communication and superior service delivery.
- Maintaining campus security by implementing effective protocols, conducting drills, and enforcing safety procedures.
What you will NOT be doing
- Teaching classes or designing curriculum—your concentration is on operational excellence, not educational content.
- Following rigid workflows or waiting for others to initiate action—this position demands proactive accountability.
- Operating independently—success in this role depends on teamwork and active community involvement.
- Being confined to repetitive or mundane duties—this role provides diversity and substantive challenges.
Key responsibilities
Maintain seamless campus operations while cultivating trust and providing exceptional service to students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study is not specified)
- Demonstrated capability to troubleshoot issues and handle operational logistics confidently
- Working knowledge of IT systems or technical support functions
- Background in customer-facing positions
- Ability to communicate effectively in both spoken Spanish and English
- A robust sense of ownership and a readiness to take initiative
- Legal authorization to work in the U.S. without requiring visa sponsorship
- Willingness to be present on-site in Austin, TX
Nice to have
- 3+ years of experience in operational management
- Background working as a Google Administrator
- Experience organizing and executing events
Applying for a role? Here’s what to expect.
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