Director of Family Advocacy

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Manage the complete parent relationship arc—from initial inquiry through enrollment, ongoing retention, and sustained advocacy—ensuring faculty remain concentrated on students while families consistently have a reliable point of trust
• Serve as the first to detect early signs of concern, and respond with the discretion and judgment that preserves confidence—including the more difficult discernment of recognizing when a family does not align with our community
• Maintain visibility in the spaces where families gather: arrival, dismissal, evening programming, and the impromptu exchanges that carry the most weight
• Create a community that both domestic and international families regard as something worth protecting—and where referrals emerge naturally because the experience justifies them
• Communicate Alpha's narrative persuasively—in individual discussions, at hosted events, and in the gatherings of discerning New Yorkers where the school's standing is truly established

• Operating from behind a desk—your visible presence within the community defines this role
• Adhering to conventional 9–5 schedules—early mornings, late afternoons, and evening commitments are intrinsic to the position, not occasional additions
• Escalating challenging parent discussions to faculty or school leadership—these conversations belong to you, entirely
• Depending on administrative infrastructure, pre-built systems, or a fully staffed team—you function with substantial independence and construct what is required
• Approaching family relationships as transactional accounts—this role values authentic rapport over procedural adherence

Serve as the central point of trust for every family at Alpha's Lower Manhattan campus. Maintain their confidence through challenging situations, foster a community where belonging feels intentional, and establish the environment in which satisfied families evolve into active advocates within the networks that influence New York's independent school landscape.

• 5+ years establishing and sustaining trust with high-net-worth or ultra-high-net-worth families in a relationship-intensive, high-touch capacity
• Demonstrated success advising sophisticated clients through consequential decisions—with tangible results you can articulate: conversions, retention metrics, referral generation
• The discretion and steady presence required to navigate sensitive, confidential matters without leaving residual concern
• Instinctive cross-cultural competence—equally adept with a diplomatic family entering the American school system for the first time and a multigenerational New York household deeply familiar with independent education
• Located in New York, available full-time on campus, and prepared for variable hours
• Authorized to work in the United States without employer sponsorship

• A professional history that resonates with New York's most discerning families—independent school admissions, luxury hospitality, membership-based organizations whose reputation carries currency in this market, or major donor relations at institutions they hold in high regard
• Direct familiarity with independent or alternative education models, either professionally or personally
• Established connections within NYC's private school parent communities
• Experience working with internationally mobile, diplomatic, or globally networked families
• A personal network that intersects with the residential buildings, private clubs, and institutions where Alpha's families make decisions and form opinions