Director of Family Advocacy

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Lead the full parent relationship—from initial contact through enrollment, ongoing retention, and sustained advocacy—so teaching staff remain student-focused and families consistently have a trusted point of contact
• Detect early signs when something isn't right, and address it with the care and judgment that preserves trust—including the more difficult judgment of recognizing when a family doesn't align with the school
• Maintain visibility where families gather: morning arrival, afternoon departure, evening programming, and the spontaneous moments that carry the most weight
• Develop a community that both domestic and international families want to champion—and where word-of-mouth flows organically because the experience justifies it
• Communicate Alpha's narrative persuasively—in private conversations, at gatherings, and in rooms full of skeptical New Yorkers where the institution's standing is truly shaped

• Operating from behind a desk—your visibility within the community defines the role
• Maintaining standard 9–5 schedules—early starts, late afternoons, and evening commitments are integral to the position, not occasional requirements
• Escalating challenging parent discussions to faculty or school leadership—you handle these directly and completely
• Relying on administrative infrastructure, pre-built systems, or a complete team—you function with substantial autonomy and create what's necessary
• Approaching family relationships as transactional accounts—this role succeeds through authentic connection, not procedural adherence

Serve as the trusted relationship anchor for every family's experience at Alpha's Lower Manhattan location. Maintain their confidence during challenging periods, foster a community where belonging feels genuine, and establish the environment where satisfied families become active advocates within the networks that influence New York's independent school decisions.

• 5+ years building and maintaining trust with high-net-worth or ultra-high-net-worth families in a high-touch, relationship-centered capacity
• Demonstrated success guiding discerning clients through consequential decisions—with measurable results you can reference: conversion rates, retention figures, referral volume
• The discretion and poise to manage sensitive, confidential matters without creating complications
• Instinctive cross-cultural competence—equally at ease with a diplomatic family navigating U.S. schools for the first time and an established New York family with deep institutional knowledge
• New York–based, available for full-time on-site presence, and adaptable to variable scheduling
• Authorized to work in the United States without requiring sponsorship

• A professional background that New York's most selective families immediately respect—independent school admissions, elite hospitality, an exclusive membership organization with recognizable prestige in this market, or major gift development at an institution they already value
• Direct or professional exposure to independent or non-traditional educational models
• Established connections within NYC's independent school parent communities
• Work history with internationally mobile, diplomatic, or globally networked families
• A personal network that intersects with the residences, clubs, and institutions where Alpha's families make decisions