Senior Director of Parent Advocacy

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Take full ownership of the parent journey—from initial inquiry through enrollment, ongoing retention, and sustained advocacy—ensuring faculty remain centered on student learning and families consistently have a reliable partner
• Serve as the first to detect emerging concerns, addressing them with the discretion and sound judgment that preserves trust—including the more difficult assessment of when a family's fit is not sustainable
• Maintain physical presence where families gather: morning arrival, afternoon dismissal, evening programming, and the spontaneous exchanges that carry the greatest weight
• Create a community that both domestic and international families regard as their own—and where organic referrals follow from the strength of the experience itself
• Communicate Alpha's narrative with conviction—in individual dialogues, at gatherings, and in rooms filled with discerning New Yorkers where the institution's standing is actually forged

• Operating from behind a desk—your visible engagement within the community defines the position
• Adhering to standard 9–5 schedules—early arrivals, late afternoons, and evening commitments are embedded in the role, not occasional demands
• Escalating challenging parent discussions to faculty or school leadership—these conversations belong entirely to you
• Relying on administrative infrastructure, pre-existing systems, or a fully staffed team—you function with substantial autonomy and construct what is required
• Approaching family relationships as transactional accounts—this role succeeds through authentic human connection, not procedural adherence

Serve as the central, trusted relationship anchor for every family's experience at Alpha's Lower Manhattan location. Maintain their confidence during challenging moments, foster a community where belonging feels intentional, and establish conditions under which satisfied families transform into active advocates within the networks that influence New York's independent school decisions.

• 5+ years of experience earning and sustaining the confidence of high-net-worth or ultra-high-net-worth families in a relationship-intensive, high-touch capacity
• Demonstrated success guiding sophisticated clients through consequential decisions—with measurable outcomes you can reference: conversion rates, retention figures, referral generation
• The discretion and composure required to manage sensitive, confidential matters without leaving visible evidence of strain
• Innate cross-cultural fluency—equally effective supporting a diplomatic family navigating American education for the first time and a generational New York family with deep institutional knowledge
• New York-based, available for full-time on-site presence, and prepared for flexible scheduling demands
• Authorized to work in the United States without requiring visa sponsorship

• A professional background that New York's most selective families immediately respect—independent school admissions, premium hospitality, an exclusive membership organization with established credibility in this market, or major donor relations at a culturally prominent institution
• Direct personal or professional exposure to independent or alternative education models
• Established connections within New York City's private school parent circles
• Experience working with internationally mobile, diplomatic, or globally oriented families
• A personal network extending through the residential buildings, private clubs, and cultural institutions where Alpha's families make decisions and build community