Senior Director of Parent Advocacy

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Oversee the complete parent relationship—from initial inquiry through enrollment, ongoing retention, and sustained advocacy—ensuring faculty remain focused on students while families always have a reliable point of contact
• Detect early signals when something feels amiss, and address it with the care and discernment that preserves trust—including the more challenging discernment of recognizing when a family may not be the right match
• Maintain visibility where families gather: morning drop-off, afternoon pick-up, evening programming, and the spontaneous exchanges that often matter most
• Foster a community that both domestic and international families feel invested in protecting—and where word-of-mouth happens organically because the experience warrants it
• Communicate Alpha's narrative persuasively—in individual meetings, at hosted events, and in rooms filled with skeptical New Yorkers where the institution's reputation is truly shaped

• Operating from behind a desk—your visibility within the community defines the role
• Adhering to conventional 9–5 schedules—early mornings, late afternoons, and evening programming are integral, not occasional
• Escalating challenging parent discussions to faculty or leadership—you own these conversations entirely
• Relying on administrative infrastructure, documented procedures, or a fully staffed team—you function with significant autonomy and develop what's necessary
• Managing family relationships transactionally—this position values authentic connection over procedural adherence

Serve as the central trusted relationship for every family at Alpha's Lower Manhattan campus. Maintain their confidence during challenging moments, cultivate a community where belonging feels intentional, and establish the conditions under which satisfied families become active advocates within the networks that influence New York's independent school environment.

• 5+ years building and maintaining trust with high-net-worth or ultra-high-net-worth families in a high-touch, relationship-centered capacity
• Demonstrated success guiding sophisticated clients through consequential decisions—with measurable outcomes you can reference: conversion rates, retention metrics, referral generation
• The discretion and steady presence required to manage sensitive, confidential matters without creating friction
• Instinctive cross-cultural competence—equally adept with a diplomatic family encountering American education for the first time and a generational New York family deeply familiar with how this ecosystem functions
• Located in New York, available for full-time on-site presence, and adaptable to variable scheduling demands
• Legally authorized to work in the United States without requiring sponsorship

• A professional background that New York's most selective families immediately respect—independent school admissions, luxury hospitality, an exclusive membership organization with meaningful standing in this city, or philanthropic development at an institution they already value
• Direct or professional exposure to independent or alternative education models
• Established connections within NYC's private school parent communities
• Background working with internationally mobile, diplomatic, or globally connected households
• A personal network that extends across the residential buildings, private clubs, and institutions where Alpha's families make decisions and live