Director of Family Engagement

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Command the complete parent relationship arc—from initial engagement through enrollment, ongoing retention, and sustained advocacy—enabling faculty to concentrate on students while families maintain an unwavering trusted contact
• Detect emerging concerns earliest, addressing them with the discretion and judgment that preserves confidence—including the more difficult determination of when a family represents an unsuitable match
• Maintain visibility within family rhythms: morning arrivals, afternoon departures, evening programming, and the impromptu exchanges that carry disproportionate weight
• Develop a community that both domestic and international families actively defend—where referrals emerge organically because the experience justifies them
• Communicate Alpha's narrative persuasively—through individual dialogues, at gatherings, and within rooms of skeptical New Yorkers where institutional reputation is genuinely forged

• Operating from behind a desk—your physical presence within the community defines the role
• Maintaining conventional 9–5 boundaries—early arrivals, late-afternoon availability, and evening commitments constitute standard expectations, not occasional exceptions
• Escalating challenging parent discussions to faculty or administrative leadership—you retain complete ownership
• Relying on administrative infrastructure, established protocols, or a developed team—you function with substantial independence and construct necessary systems
• Approaching family relationships as transactional accounts requiring management—this role rewards authentic human connection, not procedural adherence

Serve as the central trusted relationship anchoring every family's Alpha experience at the Lower Manhattan campus. Maintain their confidence through difficult passages, construct a community where belonging feels genuinely earned, and establish conditions enabling satisfied families to become articulate advocates within the networks shaping New York's independent school environment.

• 5+ years cultivating and sustaining trust with high-net-worth or ultra-high-net-worth families in relationship-intensive, high-touch capacities
• Demonstrated success guiding sophisticated clients through consequential decisions—with measurable outcomes you can reference: conversion rates, retention metrics, referral generation
• The discretion and poise to manage sensitive, confidential matters without residual impact
• Instinctive cross-cultural competence—equally adept with diplomatic families navigating American educational systems initially and multigenerational New York families possessing intimate sector knowledge
• New York-based, available for full-time on-campus presence, and receptive to variable scheduling demands
• Legal authorization for U.S. employment without visa sponsorship requirements

• Professional credentials New York's most selective families immediately recognize—independent school admissions experience, luxury hospitality leadership, membership-based environments carrying substantial city-wide prestige, or major donor development at respected institutions
• Direct personal or professional exposure to independent or alternative educational models
• Established connections within NYC's private school parent communities
• Background working with internationally mobile, diplomatic, or globally networked family populations
• A personal network extending across the residential buildings, membership clubs, and institutions where Alpha's families reside and make enrollment decisions