Description
As an Admissions Coordinator, you will serve as the primary contact for families evaluating where to begin their child's education. Each email you compose, event you organize, and discussion you facilitate will influence whether a family selects Alpha. This position is built for someone who prioritizes accuracy, timely communication, and authentic personal engagement, and who recognizes that trust develops through careful, deliberate action.
Alpha is constructing one of the world's most forward-thinking school frameworks. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both students and educators. The admissions function is where this vision takes tangible form. Families seek more than just details—they want transparency, assurance, and proof that Alpha differentiates itself in substantive ways.
In this capacity, you will oversee the complete journey for prospective families beginning with their initial contact. You will reply promptly and with care, arrange campus visits and shadow experiences, ensure applicant information remains current and correct, and help parents understand how Alpha functions and whether it matches their objectives. This is a highly visible, people-centered role in which you directly affect enrollment outcomes.
This is an on-site, fast-moving position located in Palo Alto, CA and Piedmont (East Bay), CA, suited for someone capable of handling concurrent responsibilities with precision and attentiveness. If you value transparent communication, dependable execution, and supporting families in making thoughtful decisions, this role provides meaningful autonomy and influence.
What you will be doing
- Replying to prospective family inquiries within 24 hours with professional, clear, and Alpha-consistent messaging
- Organizing and running admissions events, campus tours, and shadow visits from planning through follow-up communications
- Ensuring applicant records remain complete and precise across CRM systems and admissions tools
- Conducting meetings with families to clarify Alpha's approach, respond to concerns, and document key information
- Working alongside campus and admissions team members to maintain a streamlined and effective admissions process
What you will NOT be doing
- Rendering final admissions decisions or shaping enrollment policies
- Delivering instruction or managing academic curriculum
- Applying aggressive sales methods or using standardized scripts
- Working in a loosely organized or slow-paced setting
Key responsibilities
Create a cohesive, high-conversion admissions journey that turns early curiosity into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about becoming part of Alpha.
Candidate requirements
- 2+ years of customer-facing experience
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
- Authorization to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.