Admissions Associate $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
As the initial connection point for families evaluating where to begin their child's education, you will craft every message, coordinate each event, and steer every conversation in ways that determine whether a family selects Alpha. This position suits someone who prioritizes precision, timely responses, and authentic human interaction, recognizing that trust forms through deliberate, thoughtful action.
Alpha is constructing one of the world's most forward-thinking school frameworks. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions serves as the gateway where this vision becomes tangible. Families seek more than data—they want clarity, assurance, and proof that Alpha distinguishes itself in substantive ways.
In this capacity, you will oversee the complete journey for prospective families starting from their initial contact. You will deliver timely, well-considered responses, arrange campus tours and shadow experiences, keep applicant information current and precise, and counsel parents on how Alpha functions and whether it matches their objectives. This is a prominent, relationship-focused position where you directly affect enrollment outcomes.
This is an on-site, high-tempo role based in Palo Alto, CA and Piedmont (East Bay), CA, ideal for someone capable of balancing multiple responsibilities with precision and attentiveness. If you value transparent communication, reliable execution, and supporting families in making informed decisions, this position provides substantial autonomy and influence.
What you will be doing
- Addressing inquiries from prospective families within 24 hours through clear, professional communication that reflects Alpha's standards
- Organizing and managing admissions events, campus tours, and student shadow visits from planning stages through post-event follow-up
- Ensuring applicant records remain comprehensive and accurate within CRM and admissions systems
- Conducting meetings with families to clarify Alpha's educational model, respond to questions, and gather pertinent information
- Working alongside campus and admissions team members to maintain a streamlined and effective admissions process
What you will NOT be doing
- Rendering final admissions decisions or shaping enrollment policy
- Delivering instruction or managing curriculum content
- Employing aggressive sales methods or scripted messaging
- Working within an unstructured or slow-paced setting
Key responsibilities
Provide a seamless, high-conversion admissions journey that converts early interest into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about joining Alpha.
Candidate requirements
- 2+ years of customer-facing experience
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
- Authorization to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.