Description
As an Admissions Associate, you will serve as the primary contact for families evaluating where to begin their child's education. Each email you compose, event you plan, and discussion you facilitate will directly influence whether a family selects Alpha. This position is built for someone who prioritizes accuracy, prompt communication, and authentic relationship-building, recognizing that trust is earned through careful and consistent execution.
Alpha is constructing one of the world's most forward-thinking school frameworks. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions represents the gateway where this vision becomes tangible. Families seek more than basic details—they want transparency, assurance, and proof that Alpha delivers distinct value.
In this capacity, you will oversee the entire prospective family experience beginning with their initial contact. You will reply quickly and with care, coordinate campus visits and shadow experiences, ensure applicant information remains current and precise, and help parents understand Alpha's approach and whether it matches their expectations. This is a highly visible, interpersonal role in which you directly affect enrollment outcomes.
This is an on-site, dynamic role based in Palo Alto, CA and Piedmont (East Bay), CA, suited for someone capable of juggling competing priorities with precision and attentiveness. If you excel at clear messaging, reliable execution, and empowering families to make informed decisions, this position provides meaningful autonomy and influence.
What you will be doing
- Replying to prospective family inquiries within 24 hours with communication that is clear, professional, and consistent with Alpha's standards
- Organizing and delivering admissions events, campus tours, and student shadow visits, managing everything from logistics to follow-up outreach
- Ensuring applicant records remain thorough and accurate across CRM systems and admissions platforms
- Conducting meetings with families to describe Alpha's educational model, respond to their questions, and document key information
- Working alongside campus staff and admissions team members to maintain an efficient and cohesive admissions process
What you will NOT be doing
- Rendering final admissions decisions or shaping enrollment policy
- Delivering instruction or managing academic curriculum
- Relying on aggressive sales methods or scripted messaging
- Working in a disorganized or slow-paced setting
Key responsibilities
Create a seamless, high-conversion admissions journey that converts early interest into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about becoming part of Alpha.
Candidate requirements
- 2+ years of customer-facing experience
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
- Authorization to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.