Enrollment Associate $75,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Alpha Waypoint is redefining the school experience. Using an outdoor, experience-based approach, students develop independence, resilience, and practical capabilities while achieving strong academic results.
This role centers on shepherding families from initial contact through final enrollment. Every conversation and interaction will reflect professionalism, clarity, and responsiveness. You will oversee daily communication, organize admissions activities, and keep records accurate to enable sound decision-making. Details and consistent follow-through define success here.
Your work will span both remote and on-site environments as you help families navigate a model distinct from conventional schooling. Strong organizational skills, clear communication, and the ability to deliver a seamless experience will directly influence enrollment outcomes and family confidence.
If you thrive on responsiveness, precision, and accountability, this position provides a chance to support a growing mission-driven school while developing operational and communication expertise.
What you will be doing
- Oversee the admissions inbox, providing prompt, professional, and clear responses to prospective families
- Shepherd families through each stage of admissions with structured follow-up and defined next actions
- Plan and execute admissions activities, including information sessions, shadow days, and community gatherings
- Work with campus teams to arrange student visits and deliver a smooth family experience
- Keep admissions records current and accurate, tracking all applications and touchpoints
What you will NOT be doing
- Functioning in an isolated, back-office position with no family contact
- Working within a slow-moving or heavily bureaucratic structure
- Concentrating solely on messaging without delivering strong execution and accountability
- Creating admissions strategy or making final enrollment determinations
Key responsibilities
Deliver a transparent, responsive, and well-coordinated admissions experience that drives enrollment success and builds family confidence.
Candidate requirements
- 2+ years of customer-facing or operations-focused experience
- Strong written and verbal communication skills
- High attention to detail and experience managing records or CRM systems
- Ability to stay organized while managing multiple priorities
- Comfortable balancing remote work with in-person event responsibilities
- Authorized to work in the US and able to attend in-person campus events
Nice to have
- Experience in admissions, education, or enrollment operations
- Background supporting events or high-touch customer experiences
- Experience working in fast-paced, evolving environments
- Appreciation for outdoor, experiential, or non-traditional learning models, with the ability to communicate that value naturally to families
Applying for a role? Here’s what to expect.
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