Description
- On-site location: Palo Alto, Piedmont, San Francisco, La Jolla (San Diego), or Los Angeles (South Bay), CA
- Annual compensation: $200,000 · Full-time salaried position
- Comprehensive benefits: Health, vision, dental, 401k, paid time off, and more
The families you'll work with aren't looking for more programs. They're seeking someone they can trust completely.
This position exists at the heart of that trust relationship. You will be the person families turn to when something doesn't feel right, when they're seeking guidance, or when they want to discuss what truly matters. Not by mandate—but because you've established credibility. Your influence will define how families engage with their child's education across one of five California locations: Palo Alto, Piedmont, downtown San Francisco, La Jolla, or South Bay (Los Angeles).
Alpha represents a fundamentally different approach to schooling. Students finish their core curriculum in two hours daily through AI-powered systems, dedicating remaining time to public speaking, critical thinking, and practical application. No traditional lectures. No unnecessary assignments. Top 1% performance outcomes nationwide. Our parent community is discerning, well-informed, and frequently questioning. They value clear reasoning over rehearsed responses.
You will steward these conversations over the long term. Not simply during initial enrollment, but throughout multiple years. You will communicate effectively about artificial intelligence—its mechanics, its shortcomings, and its significance—particularly with families who lead companies, fund them, or demand exactness in every choice. If you cannot sustain this caliber of dialogue, this position will prove demanding. If you can, it becomes among the most intellectually stimulating opportunities in education.
This is not traditional relationship management. This is sustained trust-building with ultra-high-net-worth families who require discretion, sound judgment, and reliability. If you're comfortable in that setting—and you routinely leverage AI to think, communicate, and work more efficiently—you'll immediately understand what's at stake here.
What you will be doing
- Serve as the primary relationship owner for every family at your campus, cultivating trust that deepens over time
- Identify potential issues early and address them with discretion, efficiency, and thoughtful judgment
- Be consistently present during critical touchpoints: morning arrival, afternoon departure, and carefully planned parent gatherings
- Facilitate ongoing, substantive discussions about Alpha's AI-powered approach with highly analytical, technology-savvy families
- Create and continuously improve community programming that fosters connection, advocacy, and organic referrals
What you will NOT be doing
- Overseeing admissions pipelines or enrollment metrics—your work begins once families have committed
- Operating primarily from behind a desk or through email correspondence—this demands physical presence
- Using templated responses or avoiding difficult questions regarding AI or educational philosophy
- Depending on established processes—you will create frameworks where none currently exist
- Viewing families as transactional accounts—this role values discernment over task execution
Key responsibilities
Establish and maintain profound trust with ultra-high-net-worth families, driving sustained retention, active advocacy, and unwavering confidence in Alpha's AI-driven educational approach.
Candidate requirements
- Located in or capable of daily commuting to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles
- 5+ years of direct experience working with UHNW individuals or families through private schools, private equity, family offices, or premium client service settings
- Demonstrated capability to manage sophisticated, high-stakes relationships with discretion and thoughtful judgment
- Daily, hands-on user of AI platforms (e.g., ChatGPT, Claude, Perplexity) with ability to articulate AI strengths, weaknesses, and practical boundaries
- Commanding presence and communication approach that builds credibility with highly educated, demanding families
- Working knowledge of private or independent school environments, either through professional experience or personal involvement
- Flexible availability for early morning hours, late afternoon commitments, and occasional evening or weekend programming
Nice to have
- Pre-existing connections within local private school networks or UHNW circles
- Background engaging with founders, investors, or technology executives
- Demonstrated success creating communities or experiences that generate spontaneous referrals
- Prior work in early-stage or rapidly scaling organizations where uncertainty is the norm
- Capability to distill sophisticated technical ideas into clear, assured dialogue
You will be working for
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