Description
- On-site: Palo Alto, Piedmont, or San Francisco, CA
- $200,000/yr · Full-time salary
- Benefits: Health, vision, dental, 401k, PTO, etc.
The families you work with already have access to everything. What they need is someone whose judgment they trust completely.
This position exists at the core of that relationship. You will be the person families turn to when something doesn't feel right, when they're seeking clarity, or when they have something important to share. Not because it's required of you—but because you've built that credibility. How you show up will define their experience of their child's education at one of three Bay Area locations: Palo Alto, Piedmont, or downtown San Francisco.
Alpha is creating a fundamentally different school. Students finish core academics in two hours each day through AI-powered platforms, then dedicate the remainder of their time to public speaking, critical thinking, and practical execution. No lectures. No filler assignments. Top 1% results nationally. Our families are discerning, well-informed, and often cautious. They demand clarity and substance, not rehearsed talking points.
You will shape that dialogue over the long term. Not only at the point of enrollment, but across multiple years. You will speak with fluency about AI—its mechanics, its shortcomings, and its significance—particularly with families who launch companies, fund them, or demand rigor in every choice. If you can't sustain that caliber of discussion, this role will feel burdensome. If you can, it becomes one of the most intellectually stimulating positions in education.
This is not client management. This is sustained trust-building with ultra-high-net-worth families who require discretion, sound reasoning, and reliability. If that setting is comfortable for you—and you use AI daily to think, communicate, and work more effectively—you will immediately understand the opportunity.
What you will be doing
- Take full ownership of relationships with every family on campus, cultivating trust that deepens over time
- Identify and address concerns proactively with discretion, efficiency, and strong judgment
- Be consistently present during critical touchpoints: morning drop-off, afternoon pick-up, and intentionally designed parent gatherings
- Facilitate ongoing, substantive discussions about Alpha's AI-driven approach with highly analytical, technology-oriented families
- Create and continuously improve community experiences that foster belonging, advocacy, and organic referrals
What you will NOT be doing
- Overseeing admissions pipelines or enrollment metrics—your work starts once families are onboard
- Operating from behind a desk or relying primarily on email—this role demands physical presence
- Using scripts or avoiding difficult questions about AI or educational philosophy
- Depending on established processes—you will create structure where none currently exists
- Viewing families as transactional accounts—this position values judgment over task execution
Key responsibilities
Develop and maintain deep, trust-based relationships with ultra-high-net-worth families, driving long-term retention, active advocacy, and unwavering confidence in Alpha's AI-powered educational approach.
Candidate requirements
- Located in or able to commute daily to Palo Alto, Piedmont, or San Francisco
- 5+ years of direct experience working with UHNW individuals or families in settings such as private schools, private equity, family offices, or high-end client service roles
- Demonstrated success managing complex, high-stakes relationships with discretion and strong judgment
- Daily, active user of AI tools (e.g., ChatGPT, Claude, Perplexity) with the capacity to articulate AI strengths, weaknesses, and implications clearly
- Commanding presence and communication ability that builds credibility with highly educated, demanding families
- Knowledge of private or independent school environments, whether through professional or personal experience
- Flexible availability for early mornings, late afternoons, and occasional evening or weekend programming
Nice to have
- Established connections within Bay Area private school or UHNW networks
- Background working with founders, investors, or technology executives
- Proven success in building communities or programming that generates organic word-of-mouth
- Experience in early-stage or rapidly scaling organizations where ambiguity is the norm
- Skill in distilling complex technical ideas into clear, confident dialogue
You will be working for
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