Director of Enrollment Management

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Overseeing the complete enrollment experience for prospective families, beginning with initial outreach and concluding with onboarding.
• Facilitating assessment-based discussions to evaluate compatibility before proposing options or advising on progression.
• Stewarding 20+ concurrent family engagements across various enrollment phases, with transparent tracking of progress and follow-up requirements.
• Directing campus visits, student shadow days, and enrollment conversations that articulate outcomes, expectations, and intended audience with clarity.
• Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

• Employing transactional or aggressive enrollment approaches.
• Admitting families who lack alignment merely to satisfy enrollment targets.
• Overseeing a large staff or operating within complex approval hierarchies.
• Distributing responsibility for family experience across multiple team members.
• Operating remotely. This position requires on-campus presence.

Design and deliver a high-integrity, selective enrollment process that secures well-matched families while safeguarding the credibility and academic performance of the Alpha model.

• 3+ years providing elevated, individualized service in contexts where client experience directly shapes organizational reputation (education, premium hospitality, executive assistance, exclusive membership services, or independently managed client operations).
• Proven end-to-end ownership of a client, admissions, or enrollment process spanning initial engagement through final onboarding.
• Track record managing 20+ concurrent client, guest, or family interactions at varied stages, supported by a structured tracking and prioritization approach.
• Capacity to offer specific examples of consultative judgment, including instances where you recommended against your offering when alignment was absent.
• Professional correspondence experience with C-suite stakeholders, affluent individuals, or discerning clientele.
• Willingness to reside in or relocate within 60 days to Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
• Authorization to work in the United States without requiring visa sponsorship.

• Background in competitive private school admissions or selective program enrollment operations.
• Experience in premium hospitality, VIP client services, or executive-level support functions.
• History developing or optimizing enrollment workflows, standard operating procedures, or service delivery protocols.
• Proficiency leveraging CRM analytics and data to enhance fit quality, not merely enrollment velocity.