Director of Enrollment $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
While most enrollment positions prioritize volume, this role is designed to uphold standards.
Alpha is constructing one of the world's most ambitious educational frameworks. Our school sites integrate demanding academics, technology-driven instruction, and elevated expectations for both learners and educators. Students routinely exceed national learning benchmarks, supported by measurable evidence. Afternoons shift focus toward depth, autonomy, and practical capability development. The model delivers results. But success depends on enrolling the right families. That responsibility belongs to you.
You will lead the admissions process for a campus location, spanning application through final enrollment. This is not a role where ownership changes hands. You determine how families perceive us, how thoroughly they grasp the educational approach, and whether enrollment choices are made with appropriate understanding. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when necessary. Maximum enrollment is not the objective. The objective is strategic alignment.
We welcome applicants from high-caliber service backgrounds outside conventional education: independent schools, competitive programs, premium hospitality, executive assistance, exclusive membership communities, or entrepreneurial operators who have directly managed sophisticated client experiences from inception to completion. Your capacity to execute a detailed, multi-phase engagement with discernment, transparency, and accountability is what counts. If your professional history centers on delivering exceptional service where credibility, confidentiality, and experience caliber define brand identity, this opportunity will resonate. Submit your application now to apply that standard to meaningful work.
What you will be doing
- Leading the complete enrollment experience for interested families, spanning initial inquiry through integration.
- Facilitating needs-based discussions to establish compatibility before proposing options or advising on subsequent actions.
- Overseeing 20+ concurrent family engagements across varied enrollment phases, maintaining transparent tracking of progress and communication.
- Directing campus visits, observation sessions, and commitment dialogues that articulate results, standards, and ideal candidate profiles.
- Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and service excellence.
What you will NOT be doing
- Employing transactional or aggressive sales methods.
- Accepting families with poor alignment solely to achieve enrollment targets.
- Overseeing a sizable team or operating within complex hierarchical structures.
- Transferring responsibility for the family experience across multiple team members.
- Operating remotely. This position requires on-campus presence by intention.
Key responsibilities
Direct and implement a high-integrity, selective enrollment process that secures well-matched families while safeguarding the credibility and outcomes of the Alpha educational model.
Candidate requirements
- 3+ years providing premium, individualized service in settings where service excellence directly shapes brand standing (education, luxury hospitality, executive support, exclusive membership, or independently operated services).
- Proven ownership of a comprehensive client, admissions, or enrollment pathway from initial engagement through integration.
- Experience concurrently stewarding 20+ client, guest, or family relationships across multiple stages, supported by an organized system for monitoring and prioritization.
- Capacity to offer specific examples of advisory decision-making, including instances where you recommended against your offering when alignment was insufficient.
- Professional written correspondence experience with senior leadership, high-net-worth individuals, or discerning clientele.
- Willingness to reside in or relocate within 60 days to one of these locations: Chicago, IL, Nashville, TN, Tulsa, OK, or Southlake, TX.
- Authorized to work in the United States without visa sponsorship.
Nice to have
- Experience with competitive independent school admissions or selective program intake.
- History in luxury hospitality, VIP client services, or executive support capacities.
- Experience designing or enhancing enrollment workflows, standard operating procedures, or service benchmarks.
- Proficiency leveraging data and CRM intelligence to strengthen conversion alignment, not merely pace.
Applying for a role? Here’s what to expect.
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