Description
LOCATION NOTE: This is a full-time, in-person position based at our NYC campus.
Frustrated by cookie-cutter schools that limit student growth? Alpha is redefining education for learners who move beyond conventional classroom pace. We seek a motivated operator to create smooth, composed, high-standard systems that enable outstanding learning every day.
Alpha is not a typical private school. We integrate demanding academics with practical skills and a validated 2-Hour Learning methodology that accelerates student progress past standard grade timelines. In this position, you serve as the operational core of our campus: you control daily rhythm, safeguard focused learning time, and maintain tight execution so Guides can mentor without interruption. You will manage safety, facilities, and foundational tech administration while cultivating a welcoming, high-expectation environment for students and families.
If you excel at structured processes, rapid problem-solving, and measurable results, this role fits. You will create a campus experience that feels deliberate, efficient, and motivating—where academic drive is recognized and autonomy is developed. Join us to help build a school where ambitious students advance faster, develop deeper capacity, and lead with integrity.
What you will be doing
- Managing daily campus operations comprehensively to maintain the 2-Hour Learning schedule on track and distraction-free.
- Handling front-line tech support (device configuration, rapid troubleshooting) and coordinating handoffs with IT.
- Establishing trust with students, families, and staff through precise communication and reliable execution.
- Deploying and auditing campus safety protocols; overseeing drills, incident documentation, and vendor relationships.
- Enabling key activities—events, staff onboarding, supplies and facilities oversight—so the campus consistently meets a high standard.
What you will NOT be doing
- Delivering instruction or designing curriculum; Guides own student mentorship while you ensure operational excellence.
- Operating from a remote office with limited visibility; your contributions directly enhance student results and family experience.
- Spending time on low-value tasks unrelated to accelerated learning; all your work connects to speed, safety, or quality.
Key responsibilities
Lead comprehensive campus operations to ensure our campus runs punctually, to standard, and at a level that supports faster learning and outstanding family satisfaction.
Candidate requirements
- Bachelor's degree (any field)
- 1+ years managing complex operations in education, events, hospitality, or a comparable high-service setting.
- Proven ability to remain composed under pressure, demonstrate initiative, and balance competing priorities independently.
- Comfort with basic IT troubleshooting and Google Workspace administration.
- Clear, professional written and spoken communication that fosters community trust.
- Legally authorized to work in the United States and available to work on-site in NYC, NY.
You will be working for
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