Description
LOCATION NOTE: This is a full-time, in-person position based at our New York City campus.
Frustrated by cookie-cutter schools that limit student growth? Alpha is redefining education for learners who exceed conventional classroom pacing. We seek a motivated operations professional who creates streamlined, orderly, high-caliber systems that enable outstanding learning—day in and day out.
Alpha is not a typical private institution. We merge demanding academics with practical skill-building and our validated 2-Hour Learning framework that accelerates student progress beyond standard grade expectations. In this position, you serve as the operational foundation of our campus: you control daily flow, safeguard focused learning time, and ensure every element runs smoothly so Guides can mentor without interruption. You will manage safety, facilities, and foundational technology administration while cultivating a welcoming, high-expectation environment for students and families.
If you excel at structured processes, rapid troubleshooting, and measurable results, this role fits you perfectly. You will create a campus experience that is purposeful, efficient, and invigorating—where academic drive is honored and self-reliance is developed. Join us to help construct a school where ambitious students advance faster, develop resilience, and lead with integrity.
What you will be doing
- Managing all daily campus operations from start to finish to maintain the 2-Hour Learning schedule without delays or disruptions.
- Handling frontline technology support (equipment setup, basic troubleshooting) and coordinating handoffs to IT when needed.
- Establishing confidence with students, families, and colleagues through clear communication and reliable execution.
- Deploying and monitoring campus safety procedures; overseeing drills, incident documentation, and vendor relationships.
- Enabling critical functions—events, staff onboarding, supply and facilities oversight—to ensure the campus consistently meets a high standard.
What you will NOT be doing
- Delivering instruction or developing curriculum; Guides handle student mentorship while you ensure operational precision.
- Operating from a remote office with limited impact; your contributions directly enhance student results and family satisfaction.
- Spending time on administrative tasks that do not support accelerated learning; all your work connects to speed, safety, or excellence.
Key responsibilities
Take full ownership of campus operations to ensure our site runs punctually, consistently, and at a standard that supports faster learning and outstanding family experience.
Candidate requirements
- Bachelor's degree (any field)
- 1+ years managing complex operations in education, events, hospitality, or a comparable high-touch service setting.
- Proven ability to remain composed under pressure, exercise initiative, and balance competing demands autonomously.
- Comfort with basic IT troubleshooting and Google Workspace administration.
- Clear, professional written and spoken communication that fosters community confidence.
- Legally authorized to work in the United States and available to work on-site in NYC, NY.
You will be working for
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