Description
LOCATION NOTE: This is a full-time, on-site position based at our New York City campus.
Seeking schools that don't limit student potential? Alpha is redefining education for learners who exceed conventional classroom pacing. We need a results-oriented operator to create smooth, focused, high-performance systems that enable outstanding learning—day after day.
Alpha is not a typical private school. We integrate demanding academics with practical skills and a validated 2-Hour Learning framework that accelerates student progress beyond standard grade trajectories. In this position, you serve as the operational foundation of our campus: you control daily flow, safeguard time for concentrated learning, and maintain every operational element so Guides can mentor without interruption. You'll manage safety, facilities, and foundational technology administration while cultivating a supportive, high-standards environment for students and families.
If you excel at structured workflows, rapid problem resolution, and measurable outcomes, this role fits. You'll create a campus environment that is purposeful, streamlined, and motivating—where academic drive is recognized and self-reliance is developed. Join us to help build a school where ambitious students advance faster, develop resilience, and lead with integrity.
What you will be doing
- Managing all daily campus operations to ensure the 2-Hour Learning schedule runs punctually and without disruption.
- Handling frontline technology support (equipment configuration, basic troubleshooting) and coordinating escalations with IT teams.
- Establishing trust with students, families, and staff through clear communication and reliable execution.
- Executing and auditing campus safety procedures; overseeing drills, incident documentation, and vendor relationships.
- Facilitating key functions—events, staff onboarding, supplies and facilities oversight—to maintain consistently high campus standards.
What you will NOT be doing
- Delivering academic instruction or designing curriculum; Guides handle student mentorship while you ensure operational performance.
- Operating from a remote administrative role with limited visibility; your contributions directly enhance student results and family satisfaction.
- Spending time on low-value tasks unrelated to accelerated learning; all your work supports speed, safety, or standards.
Key responsibilities
Lead comprehensive campus operations to ensure our campus functions on schedule, to standard, and at a level that supports accelerated learning and superior family experience.
Candidate requirements
- Bachelor's degree (any field)
- 1+ years overseeing complex operations in education, events, hospitality, or a comparable high-touch service setting.
- Demonstrated ability to remain composed under pressure, exercise initiative, and manage competing priorities autonomously.
- Comfort with basic IT troubleshooting and Google Workspace administration.
- Professional, articulate written and spoken communication that fosters community confidence.
- Legally authorized to work in the United States and available to work on-site in NYC, NY.
You will be working for
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