Director of Hiring Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

Hiring is fundamentally broken. Most people recognize this. Very few understand how to repair it.

This role is designed for someone who does.

While this position resides within People and Talent Operations, it is at its core a systems design and operations function where hiring serves as the domain. You are not required to be a hiring subject-matter expert. You are required to be an expert in constructing systems that produce measurable outcomes — systems that scale effectively, repeat reliably, and hold up under operational stress.

The challenge is straightforward to articulate but difficult to execute: build and run a system that reliably delivers the right talent to the organization, on schedule, meeting quality standards, and placing them in roles where they thrive and remain. This system must perform not only for standard, clearly scoped hiring needs, but also for ambiguous, mission-critical, and non-standard requests. Success in this role demands continuous ownership, sound judgment, and the rigor to resolve issues in ways that reinforce the system instead of layering on complexity.

Stakeholder management is essential. You will engage with senior leaders who bring strong viewpoints, conflicting priorities, and incomplete information. Formal authority will not be part of your toolkit. You will succeed by earning trust, identifying alignment, and transparently presenting trade-offs — maintaining quality standards while ensuring stakeholders feel understood and supported.

This is an AI-first operating environment. You will interact with AI tools daily, leveraging them to draft content, validate concepts, evaluate results, examine edge cases, and detect patterns. You will not delegate ideas to engineers and wait for results. You will prototype, test, troubleshoot, document, and iterate independently, then collaborate with technical partners when it is time to scale or productionize.

We also believe in transparency, because we respect your time. This role is not suitable for everyone.

If the following describe you, this is likely not the right opportunity:

• You prefer identifying problems over owning complete solutions
• You rely on authority, organizational structure, or designated owners to accomplish work
• You exclusively delegate to engineers rather than engaging directly
• You interpret feedback or resistance as personal criticism instead of actionable input
• You optimize components in isolation without considering system-level consequences
• You are drawn to the concept of fixing broken systems but not the execution of it

This is a remote role with global scope, offering high autonomy paired with high accountability. You are required to be available for a minimum of four hours that overlap with U.S. business hours on weekdays. Beyond that, your schedule is self-managed.

One final note, in the interest of candor: our application process demands genuine effort. Most applicants dedicate substantial time because the nature of this role warrants it.

If reading this has energized rather than discouraged you, we sincerely want to hear from you.