Director of Hiring Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

Recruitment is dysfunctional. Nearly everyone acknowledges it. Very few understand how to repair it.

This role is intended for someone who does.

This position resides within People and Talent Operations, but at its core, it is a systems design and operational execution role, with hiring as the focus domain. You are not required to be a subject-matter authority in recruitment. You are required to be an expert at constructing systems that produce measurable outcomes — systems that scale, repeat reliably, and withstand real-world operational stress.

The challenge to address is straightforward to articulate but difficult to deliver: design and run a system that reliably brings qualified individuals into the organization, on schedule, meeting the appropriate quality standard, and into positions where they perform well and remain. That system must function not only for straightforward, clearly defined requests, but also for ambiguous, high-stakes, non-standard scenarios. This role demands continuous ownership, sound judgment, and the discipline to resolve issues in ways that reinforce the system rather than introduce additional complexity.

Stakeholder engagement is essential. You will collaborate with senior leaders who hold firm opinions, conflicting priorities, and incomplete information. You will lack formal authority. Your success will depend on earning trust, identifying alignment, and transparently presenting trade-offs — maintaining the quality threshold while ensuring people feel acknowledged and supported.

This is an AI-driven environment. You will engage with AI hands-on every day, leveraging it to produce drafts, validate concepts, assess results, examine edge cases, and identify trends. You will not delegate concepts to engineers and wait for delivery. You will build, test, troubleshoot, document, and iterate independently, then collaborate with others when scaling or hardening is required.

We also believe in transparency, because we do not wish to waste your time. This is not a role suited to everyone.

If any of the following describe you, this is probably not the right fit:

• You prefer identifying problems over owning solutions from start to finish
• You require authority, organizational hierarchies, or formal ownership structures to make progress
• You delegate to engineers exclusively instead of engaging directly yourself
• You interpret feedback or challenge as personal criticism rather than constructive input
• You concentrate on improving isolated components and overlook system-level impact
• You are attracted to the concept of fixing broken systems more than the practice of doing so

This is a global, remote position with significant autonomy and corresponding accountability. You must be accessible for at least four hours overlapping U.S. business hours on weekdays. Beyond that, your schedule is primarily self-managed.

One final note, in the interest of candor: our application process demands genuine effort. Most applicants commit considerable time because the role itself necessitates it.

If reading all of this left you more energized — not less — we would sincerely like to hear from you.