Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you spot disorder and immediately draft a solution, this role will suit you. Alpha serves students who advance rapidly, seek challenge, and thrive on genuine accountability. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables students to progress with speed and confidence. We're looking for someone who can transform a dynamic school environment into a seamless, high-performing operation—every transition, every handoff, every element executed flawlessly.
At our Austin location, you will serve as the operational backbone: protecting time for concentrated learning, maintaining secure and orderly campus functions, and removing barriers so Guides can mentor without distraction. You will manage facility workflows, frontline technology support, and stakeholder communication, building a setting where ambition is expected and self-reliance is cultivated. If you value clear standards, decisive action, and measurable results, this position is well-suited to you.
Apply to design a campus where students accelerate their learning, families recognize the impact, and operational discipline is the foundation of everything we achieve.
What you will be doing
- Executing the daily schedule with accuracy to ensure the 2-Hour Learning sessions begin promptly, remain undisturbed, and conclude effectively.
- Providing initial technology support (device configuration, basic diagnostics) and managing escalations with IT resources.
- Upholding a secure, well-organized campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Communicating effectively with students, families, and staff; resolving issues promptly and recording key decisions.
- Facilitating campus events—orientation, programming, inventory and space planning—to ensure the site consistently operates at readiness.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides are responsible for student mentorship while you manage operational systems.
- Working remotely from an office; your role is campus-facing and directly influences student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance speed, safety, or learning quality.
Key responsibilities
Ensure the campus is consistently safe, prepared, and conducive to learning so that students and staff can concentrate on education and development, not operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing multifaceted operations in education, events, hospitality, or a comparable high-touch environment.
- Composed under pressure; proactive troubleshooter capable of balancing competing demands without sacrificing precision.
- Proficient in basic IT support and Google Workspace administration.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship).
You will be working for
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