Description
LOCATION NOTE: This is a full-time, in-person position at our Austin campus.
If you see disorder and immediately start mapping out systems, this role will suit you. Alpha serves students who accelerate quickly, seek intellectual challenge, and take ownership of their work. We combine demanding academics with practical life training and a focused 2-Hour Learning framework that enables students to advance with speed and confidence. We're looking for an operator who can transform a dynamic school environment into a seamless, high-functioning system—every transition, every interaction, every detail executed correctly.
At our Austin location, you'll be the operational backbone: protecting time for concentrated learning, maintaining safe and organized daily operations, and removing barriers so Guides can dedicate full attention to mentorship. You'll manage facility logistics, frontline technology support, and family-facing communications, building an environment where high standards are the norm and self-reliance is cultivated. If you value precision, decisive action, and measurable impact, this work will engage you.
Apply to build a campus where students advance rapidly, families see tangible results, and operational rigor is the foundation of everything we achieve.
What you will be doing
- Managing the daily schedule with accuracy so 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Providing initial tech support (equipment configuration, routine troubleshooting) and managing escalations to IT.
- Ensuring campus safety and order: emergency drills, incident documentation, vendor management, and facility preparedness.
- Communicating effectively with students, families, and staff; resolving issues quickly and recording outcomes.
- Coordinating campus activities—events, new student onboarding, inventory and space planning—so the site consistently operates at full readiness.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides handle student mentorship while you manage operational infrastructure.
- Working from a back office; your role is visible and directly impacts student outcomes and family confidence.
- Engaging in low-value tasks that don't advance speed, safety, or instructional quality.
Key responsibilities
Maintain a campus environment that is consistently safe, organized, and conducive to learning so that students and staff can concentrate on education and development, not operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or another service-intensive setting.
- Composed under pressure; proactive problem-solver capable of balancing multiple demands without sacrificing precision.
- Proficient with basic IT support and Google Workspace administration.
- Clear, professional written and verbal communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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