Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you naturally see disorder and immediately begin mapping solutions, this role will suit you well. Alpha serves students who advance quickly, seek difficulty, and are ready for meaningful accountability. We combine demanding academics with practical life competencies and a focused 2-Hour Learning framework that allows children to progress with speed and assurance. We are looking for someone who can transform a dynamic school environment into a streamlined, high-functioning operation—every transition, every handoff, every element executed correctly.
At our Austin location, you will be the backbone that sustains momentum: protecting time for concentrated study, managing secure and organized day-to-day operations, and removing friction so Guides can dedicate their full energy to mentorship. You will oversee facility logistics, frontline technology assistance, and stakeholder communication, building a culture where ambition is expected and self-reliance is deliberately cultivated. If you value clear expectations, fast execution, and measurable impact, this role is designed for you.
Apply to build a campus where students accelerate their learning, families notice the impact, and operational precision serves as the foundation for everything else.
What you will be doing
- Managing the daily schedule with exactness to ensure 2-Hour Learning sessions begin promptly, remain undisturbed, and conclude effectively.
- Addressing initial technology issues (equipment configuration, fundamental troubleshooting) and managing escalations to IT.
- Upholding a secure, well-ordered campus: emergency drills, incident documentation, vendor management, and site preparedness.
- Communicating effectively with students, families, and colleagues; resolving matters quickly and recording outcomes.
- Facilitating campus events—onboarding, milestone activities, inventory and space coordination—to ensure the site consistently feels organized and ready.
What you will NOT be doing
- Delivering academic instruction or developing coursework; Guides handle student coaching while you manage operational infrastructure.
- Working remotely from an administrative office; your role is visible and directly connected to student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance efficiency, safety, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, prepared, and conducive to focus, allowing students and staff to concentrate on learning and development rather than operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or a similar service-intensive setting.
- Composed under stress; proactive troubleshooter capable of balancing multiple demands without sacrificing precision.
- Proficient with basic IT support and Google Workspace administration.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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