SVP of Operations

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Overseeing, developing, and directing a team of VPs, each responsible for sustain operations across 7+ campuses (standard footprint) or 3+ campuses (large facilities), with defined performance indicators and consistent coaching
• Architecting AI-enabled operational infrastructure — predictive maintenance dashboards, vendor performance monitoring systems, and portfolio-wide operational playbooks — that allow VPs to manage their portfolios without escalation
• Establishing quantifiable quality standards and service level agreements for all facility performance indicators, then executing regular portfolio audits to enforce compliance and address deficiencies before they impact students or staff
• Executing portfolio-level resource deployment decisions: VP assignments, vendor strategy formulation, and CapEx prioritization in collaboration with business and finance partners
• Detecting and addressing VP performance deficiencies proactively through data-informed assessments and coaching, cultivating a team that achieves green status independently

• Executing campus operations directly — your VPs manage field-level work; your responsibility is the infrastructure and team that produce outcomes
• Serving as the default escalation channel for every issue — properly designed systems and empowered VPs remove the "consult the SVP" dependencies that deplete ops leaders at this level
• Addressing challenges on a site-by-site basis — every framework, quality threshold, and solution you develop applies universally across all 35+ locations, not only the immediate situation
• Limiting your influence to a small cluster of facilities — every system, standard, and accountability model you construct scales across 35+ campuses immediately
• Creating bespoke solutions repeatedly — after playbooks are established, VPs implement them; you refine based on portfolio-level analytics, not isolated campus emergencies

Oversee a team of VPs to sustain uniform quality standards across a 35+ campus portfolio through scalable infrastructure and disciplined performance management.

• Located in the United States, with legal authorization to work without requiring visa sponsorship
• Available and prepared to travel 35–50% to U.S. campuses for team oversight, audits, and strategic management
• Background in facilities, operations, or multi-site management with a minimum of 3+ years directing a team of managers or VPs
• Proven history of designing operational systems and frameworks that allowed a team to scale across 10+ locations
• Track record of defining quantifiable quality standards and maintaining team accountability through data-informed performance management
• Direct experience utilizing AI and automation technologies (including GPT, Airtable, Retool, or Zapier) to construct operational systems or manage team processes
• Background managing CapEx budgets and executing resource deployment decisions across a multi-site portfolio

• Experience in premium multi-site contexts with exacting facility standards — luxury hospitality, UHNW residential operations, flagship retail, or private K-12 education
• Background guiding a team through a build-to-operate evolution: transitioning a portfolio from informal practices to systematized, scalable methodologies
• Previous position as regional director of operations, director of facilities, or equivalent, with responsibility for both team outcomes and system architecture across 10+ locations