Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If disorder makes you reflexively draft the framework for control, you will thrive here. Alpha serves students who advance rapidly, seek rigorous challenge, and are ready for meaningful accountability. We combine demanding academics with practical life skills and a focused 2-Hour Learning structure that enables students to progress with speed and confidence. We are looking for an operator who can convert a dynamic school environment into a reliable, high-performing system—every transition, every handoff, every element executed precisely.
At our Austin location, you will be the mechanism that sustains momentum: protecting time dedicated to concentrated learning, managing safe and structured daily operations, and removing barriers so Guides can deliver mentorship at peak effectiveness. You will oversee facilities coordination, front-line technology support, and community correspondence, building an environment where ambition is the standard and self-reliance is cultivated. If you value clear benchmarks, decisive action, and measurable impact, this role is designed for you.
Apply to build a campus where students accelerate their learning, families recognize the impact, and operational precision is the unseen foundation of success.
What you will be doing
- Executing the daily timetable with accuracy so the 2-Hour Learning sessions begin punctually, remain undisturbed, and conclude effectively.
- Addressing initial technology requirements (equipment configuration, foundational troubleshooting) and managing escalations with IT teams.
- Ensuring a secure, well-organized campus: emergency drills, incident documentation, vendor management, and facilities preparedness.
- Delivering clear communication to students, families, and staff; resolving issues promptly and recording outcomes.
- Facilitating campus events—orientation, programming, inventory and space coordination—so the location consistently operates at readiness.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides manage student mentorship while you maintain operational infrastructure.
- Working remotely from an administrative area; your role is visible and directly connected to student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance efficiency, security, or the caliber of the learning experience.
Key responsibilities
Maintain a campus environment that is consistently secure, organized, and conducive to progress so that students and staff can concentrate on learning and development rather than operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or another high-touch service setting.
- Composed under pressure; proactive in resolving challenges and capable of managing competing demands with precision.
- Proficient with basic IT support and Google Workspace administration.
- Direct, professional written and spoken communication that builds credibility.
- Eligible to work in the U.S.; able to work on-site in Austin, TX (visa sponsorship not available).
You will be working for
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