Regional Facilities Director

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Performing scheduled site audits across Northwest facilities using documented criteria for cleanliness, HVAC systems, safety protocols, security measures, signage, landscaping, furnishings, and visitor readiness, then converting audit results into confirmed corrective actions.
• Managing facilities incidents and urgent situations by coordinating vendors and campus staff, closing work orders only after confirming resolution (critical issues within 24 hours, standard requests within one week).
• Overseeing regional vendor compliance with service-level agreements, terminating contracts for repeated underperformance, renegotiating terms, and conducting direct accountability discussions regarding quality and budget.
• Maintaining a weekly operational cadence with Campus Coordinators and Site Specialists, delivering clear written updates on regional standards compliance, vendor metrics, escalated issues, and capital expenditure tracking.
• Overseeing significant campus improvement projects and documenting enterprise standards and AI-powered procurement frameworks to ensure uniform campus launch and operation.

• Operating remotely through dashboards. The position demands consistent on-site presence at the Bay Area campus and 30–50% travel to regional facilities in CA, WA, NV, UT, OR, and ID.
• Designing new facilities or managing new construction projects. Capital development is handled by a separate team.
• Creating enterprise procurement policy without ground-level operational input. Your standards derive from direct site experience.
• Working within established reporting structures with direct authority over all contributors. You'll create accountability through documentation, systematic follow-through, and insistence on concrete vendor commitments.
• Tolerating "visitor-ready only during leadership visits" as acceptable, or accepting reactive crisis response as the standard approach.

Maintain every Northwest region campus at safe, premium, and visitor-ready standards daily.

• Located in the San Francisco Bay Area (strongly preferred), or within the Northwest region: CA, WA, NV, UT, OR, or ID, and able to work primarily from the Bay Area campus with 30–50% travel across the region.
• Authorized to work in the United States without requiring visa sponsorship.
• 5+ years managing multi-location facilities, regional operations, hospitality services, retail operations, or educational facility operations.
• Established history of managing vendor-delivered services for quality, budget, and SLA performance across distributed locations.
• Hands-on experience addressing critical facilities problems (safety, HVAC, security, cleanliness) with documented customer experience outcomes.
• Disciplined written operational practice: issue tracking, escalation documentation, vendor correspondence, weekly regional performance summaries.
• Confirmed experience with current operations platforms (work order systems, IoT/predictive maintenance tools, AI-supported procurement or operational planning).

• Regional operations leadership in premium hospitality, high-end retail, independent K–12 education, or healthcare systems serving demanding clientele
• Experience establishing or rebuilding a regional operations framework that replaced ad-hoc problem-solving with documented standards
• History of vendor termination and rebuilding regional service provider networks
• Experience directing capital improvement work (HVAC, AV/IT infrastructure, landscaping, interior renovations) in active, customer-facing facilities
• Exposure to AI-native operating models where automation, dashboards, and predictive tools handle routine tasks while staff concentrate on decision-making