Multi-Site Facilities Manager

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Performing scheduled site inspections across Central Texas locations using documented criteria for cleanliness, HVAC systems, safety protocols, security measures, signage, landscaping, furniture condition, and inspection readiness — and converting observations into confirmed corrective measures
• Responding to facilities problems and urgent situations, coordinating service providers, and closing work orders only after confirming resolution (urgent issues within 24 hours, standard requests within one week)
• Overseeing local contractor performance against service agreements, removing contractors who consistently fail to deliver, renegotiating contract terms, and conducting direct conversations about quality and pricing accountability
• Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure uniform procedures across all campuses, eliminating reliance on individual heroics
• Managing significant campus improvement projects (HVAC system updates, interior redesigns, landscaping enhancements, AV and network installations) while maintaining timelines, budgets, and minimal student impact
• Documenting organization-wide standards and AI-supported procurement processes (utilizing ticketing platforms, IoT and predictive maintenance systems, and centralized vendor sourcing) to ensure consistent campus launches and operations
• Delivering concise weekly written updates covering regional quality metrics, contractor performance, escalated issues, and capital expenditure tracking

• Operating remotely from a computer — this position demands frequent on-site presence in Austin plus 20–40% travel to regional campuses throughout Central Texas
• Creating new campus designs from the ground up or managing new construction projects — capital development belongs to a separate team
• Establishing company-wide procurement policies without field-based validation — your standards emerge from direct site experience
• Working within established reporting structures with direct authority over all personnel affecting your work — you'll create accountability through transparent communication, documented follow-through, and rejection of ambiguous contractor schedules
• Treating "inspection-ready only during leadership visits" as acceptable — persistent problems require root cause analysis, not repeated work orders
• Operating in constant crisis mode — the inspection schedule and predictive maintenance systems exist to identify problems before they generate complaints

Maintain every campus throughout the Central Texas region in a safe, premium, and inspection-ready condition daily.

• Located in the Austin, TX metropolitan area or within commuting range, prepared to work primarily from the Austin campus with 20–40% travel throughout the region
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-location facilities, regional operations, hospitality management, retail operations, or educational facility operations
• Documented success managing vendor-provided services for quality, cost control, and service level compliance across multiple sites
• Hands-on experience addressing urgent facility concerns (safety hazards, HVAC failures, security issues, cleanliness problems) with measurable effects on customer experience
• Consistent written operational practices: problem tracking, escalation documentation, vendor communications, weekly regional status reporting
• Confirmed experience with contemporary operations technology (work order systems, IoT and predictive maintenance platforms, AI-enhanced procurement or planning tools)

• Multi-location operations leadership in premium hospitality environments, high-end retail, private K–12 education, or healthcare systems serving demanding clientele
• Experience building or repairing a regional operations framework where previous approaches depended on individual heroics instead of documented standards
• Proven history of terminating underperforming contractors and developing a reliable local vendor network
• Experience directing capital improvement initiatives (HVAC systems, AV and network infrastructure, landscaping, interior updates) in active, customer-facing facilities
• Background operating in an AI-driven environment where automated playbooks, dashboards, and predictive tools handle routine tasks, allowing people to concentrate on strategic decisions