Regional Facilities Manager

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Performing scheduled physical inspections throughout Central Texas locations using documented criteria for cleanliness, HVAC systems, safety protocols, security measures, signage quality, landscaping standards, furnishings, and presentation readiness — then converting observations into confirmed remedial actions
• Responding to facilities problems and urgent situations, coordinating contractor response, and marking tickets complete only after validation of proper resolution (critical issues within 24 hours, standard requests within one week)
• Overseeing regional contractor compliance with service-level agreements, terminating repeatedly failing vendors, renegotiating contract terms, and conducting direct accountability discussions regarding quality standards and cost controls
• Establishing a consistent weekly operational cadence with Campus Coordinators and Site Specialists to ensure campuses operate through standardized procedures rather than improvisation
• Overseeing significant campus improvement projects (HVAC system updates, interior design refreshes, landscaping enhancements, AV and network installations) while maintaining schedule and budget discipline with minimal student impact
• Documenting organizational standards and AI-enhanced procurement procedures (utilizing ticketing platforms, IoT-based predictive maintenance systems, and centralized vendor management) to ensure uniform campus launches and operations
• Delivering concise weekly written updates covering regional facility quality, contractor performance metrics, escalated issues, and capital expenditure tracking

• Operating remotely through software dashboards — this position demands frequent on-site presence in Austin plus 20–40% travel throughout Central Texas regional locations
• Leading new campus design initiatives or managing ground-up construction projects — capital development responsibilities belong to a separate department
• Establishing company-wide procurement policies disconnected from operational realities — your standards emerge from direct facility observation
• Working within established organizational hierarchies with direct authority over all personnel affecting your outcomes — you'll create accountability through documentation clarity, written follow-through, and rejection of ambiguous contractor commitments
• Treating "presentation-ready only during leadership visits" as acceptable — persistent problems receive root cause analysis, not repeated work orders
• Operating in constant crisis response mode — the inspection schedule and predictive maintenance tools exist to identify problems before they generate complaints

Maintain every Central Texas region campus in a safe, premium, and presentation-ready condition daily.

• Located in the Austin, TX metropolitan area or within commuting range, prepared to work primarily from the Austin campus with 20–40% travel across the region
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-location facilities, regional operations, hospitality management, retail operations, or educational facility operations
• Documented success managing vendor-provided services for quality performance, cost efficiency, and service-level compliance across multiple sites
• Hands-on experience addressing urgent facility problems (safety hazards, HVAC failures, security concerns, cleanliness issues) with quantifiable effects on customer satisfaction
• Established written operational discipline: problem tracking logs, escalation documentation, vendor correspondence, weekly regional performance summaries
• Confirmed experience with contemporary operations technology (ticketing platforms, IoT and predictive maintenance systems, AI-supported procurement or operational planning)

• Multi-location operations leadership in premium hospitality environments, high-end retail, private K–12 education, or healthcare organizations serving demanding clientele
• Experience creating or repairing regional operational frameworks where previous approaches depended on individual effort instead of documented standards
• History of vendor termination and rebuilding local contractor networks
• Experience directing capital improvement initiatives (HVAC systems, AV and networking infrastructure, landscaping projects, interior renovations) in active, customer-facing facilities
• Background operating in AI-driven environments where automated playbooks, monitoring dashboards, and predictive tools handle routine tasks while staff concentrate on decision-making