Consultant
$200,000 USD/year ^{Pay is set based on global value, not the local market.

Most roles = hourly rate x 40 hrs x 50 weeks}($100 USD/hour)

Consultant $200,000 USD/year ($100 USD/hour)

Fully-remote

Description

Ready to revolutionize how software companies operate at scale? Welcome to Trilogy's fast-paced world of operational transformation.

We're not your typical enterprise environment – we're leaner, faster, and more ambitious. As a key player in our operational excellence strategy, you'll be at the forefront of reimagining how software companies run. From AI-powered automation to lightning-fast M&A integrations, you'll be the architect of systems that make the impossible look easy.

Think of yourself as a technical conductor, orchestrating transformations across our 100+ product portfolio. Whether you're crafting AI solutions to replace traditional CRM systems or designing automated workflows that save thousands of hours, you'll be pushing the boundaries of what's possible in operational efficiency.

This isn't about maintaining status quo or managing large teams. It's about being the person who can turn complex challenges into elegant, automated solutions. If you're someone who thinks in algorithms rather than headcount, and sees automation as your superpower, we want to talk to you.

What you will be doing

Spearhead mission-critical transformations across our portfolio, from complex M&A integrations to revolutionary system overhauls
Architect next-generation operational solutions using Python, LLM APIs, and cutting-edge AI tools
Transform traditional business processes into streamlined, AI-powered workflows using tools like Cursor, Windsurf, and MCP
Drive end-to-end projects with autonomy, leveraging our battle-tested playbooks while applying your strategic insight
Showcase your technical prowess through hands-on implementation of AI-driven solutions

What you will NOT be doing

Building and managing large organizational hierarchies - we believe in lean, efficient operations
Getting caught in the web of endless meetings and consensus-building exercises
Playing middle-man between vendors and IT teams - you'll be the architect AND the builder
Maintaining business-as-usual operations - we're all about transformation and breakthrough improvements

Key responsibilities

Your mission is to conceptualize and implement cutting-edge AI-powered operational systems that streamline processes, reduce complexity, and accelerate execution across Trilogy's diverse software portfolio. You'll be the driving force behind operational transformation, using technology to create scalable, efficient solutions.

Candidate requirements

Geographic location within North America (excluding California), South/Central America, or Western Europe (UTC -8 to UTC +2)
Proven track record with 5+ years leading operational initiatives in enterprise software
Minimum 3 years of customer-facing experience across Support, Sales, Collections, or similar roles
Strong technical foundation with demonstrated Python programming skills and experience integrating LLM APIs
Hands-on expertise with automation tools such as Cursor, Windsurf, MCP, or equivalent platforms
Self-driven professional with a track record of delivering high-impact results independently

Nice to have

Track record of successfully managing complex organizational changes, particularly in M&A integrations or large-scale workforce transitions
Proven success in conceptualizing and implementing AI-enhanced operational systems
Demonstrable portfolio of successful automation projects deployed at scale

How it works

CROSSOVER'S PROCESS

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.